Tawanja Taneen Jackson Cell: 312-***-****
Email: **************@*****.***
Summary
Dedicated and experienced Data Entry Specialist motivated to maintain client satisfaction and contribute to your company’s success. Proven ability to multitask in fast paced environments. Keeping a high accuracy report. Seeking to take next opportunity with a respected company.
Highlights
Proficient in various computer software applications including: Epic, Microsoft Words, PowerPoint, Microsoft Office, NICE, SAP, Microsoft Books, Adobe, Photoshop, Adobe Illustrator, Excel, Microsoft Office Pro, QuickBooks, Outlook, C-Cure 9000, EHARS System, I-Nedss System, Chims System Experience
DEO- Syndemic Infectious Disease Bureau, Surveillance Program 01/2023 - Current Chicago Department of Public Health – Keys Medical Staffing – Chicago, IL 60604
• Reviews source documents to ensure information is complete and accurate prior to date entry.
• Contacts appropriate work units to verify the accuracy of data and to obtain information needed to correct or complete source documents.
• Identifies and selects data to be entered based on established work procedures and processes.
• Enters commands to access various databases and screens.
• Types data into specific data fields or pre-formatted computer screen to create, update, or revise computerized records.
• Proofreads and checks data to verify accuracy and completeness and to correct errors.
• Performs general clerical duties relating to the sorting, batching, and filing of source documents.
• Prepares, scans, and edits documents for electronic storage using optical character recognition (OCR) equipment, as required.
• Verifies the accuracy of scanned data, corrects data not accepted or misidentified, and indexes scanned records for storage and retrieval.
• Formats, prints, and faxes various reports on processed work.
• Gathers data and prepares work unit’s productivity reports.
• Trains and instructs lower-level Data Entry Operators on data entry and workflow procedures, as required.
• Assigns and balances workload among operators.
Referral Coordinator/Data Entry Specialist 06/2022 to 09/2022 UCMC & Ingalls Hospital – Chicago/Harvey, IL 60428
• Accepted or denied referral request for patient treatment.
• Ran medical insurances for verification.
• Transferred patient information from one system to another using various programs.
• Communicated daily with medical professionals regarding patient medical records. Data Entry Specialist 05/2021 to 05/2022
JP Morgan Chase – Chicago, IL 60603
• Imputed applications daily from physical form to digital form.
• Maintained high accuracy of 99.03% with about 2100 entries during a normal shift. Customer Service Representative 02/2020 to 04/2021 Enova International, Cahs Net USA – Chicago, IL 60623
• Answered 40 to 60 calls per shift.
• Took payments for outstanding balances.
• Open and closed accounts per request of customers.
• Transferred funds using and electronically based system amongst account. More work experience is available upon request.