Warehouse-Skilled Guest Service Leader Seeking Permanent Role

MARNISHA NICHOLSON

*** ********** ***** ****, *********, GA 30253

404-***-**** • **************@*****.***

Professional Summary

Motivated and adaptable professional with over 7 years of experience in customer service, administrative support, and team leadership across both government and fast-paced restaurant environments. Skilled in public communication, office coordination, staff training, and operational efficiency. Demonstrates strong work ethic, attention to detail, and a commitment to delivering excellent service. Quick to learn new systems and thrive under pressure while maintaining professionalism.

Skills

Customer Service • Front Desk Operations • Appointment Scheduling • Patient & Visitor Communication

Team Leadership • Time Management • Multitasking • Problem Solving • EHR (Fast Learner)

Administrative Support • Data Entry • Cash Handling • Communication • Calm Under Pressure

Work Experience

Warehouse associate

Horizon picker/receiver

July 2025-current

Receptionist/Clerk Rockdale County Planning & Development, Conyers, GA

March 2023 – June 2025

- Serve as the first point of contact for the public, providing information in person, by phone, and email.

- Manage office supplies and support front-line staff with internal needs.

- Assist with customer overflow and process various permits and business licenses.

- Work under supervision of Development Manager to ensure accuracy and professionalism.

Manager Cook Cashier Zaxby’s Chicken Fingers & Buffalo Wings, Conyers, GA

August 2017 – September 2024

- Progressed from cashier to manager, building leadership and operational expertise.

- Delivered top-tier customer service, trained staff, and managed day-to-day operations.

- Maintained food safety, inventory control, and cleanliness standards.

Education

Monroe Area High School – Monroe, GA High School Diploma, 2019

Georgia Piedmont Technical College – 2022 to Present

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