Quality Assurance & Compliance Specialist

Joann Mary English

Algonac, MI ***** 810-***-**** 586-***-**** **************@*****.***

Objective

Motivated and Work Driven Business Quality Specialist with many years of experience looking for a challenging position. Experience conducting quality inspections and audits to ensure compliance with standards and regulations. Known for collaborating with cross-functional teams to identify quality issues and recommend solutions.

Skills

Independent Worker Flexible Team Player Self Motivated - Goal Driven Excellent Communication Skills Proficient w Word & Excel Investigative/Troubleshooting Skills Attention to Detail Analytical Skills Prioritizing & Organization Skills Work Experience

Prudential Retail Distribution, Troy, MI February 1985 - April 2025 Previous Assignments

Hiring & Licensing Liaison Advertising Maintenance U4 submission Document Retention Coordinator Meeting scheduling & prep Payment / Security Logs Designation Training Private Office Review Scheduling

& prep Stationery, Email Signatures, Fax Covers Special Supervision / Business Quality Meetings Building Equipment & Maintenance Terminations Marketing Materials Mail, UPS, Faxes incoming & outgoing Disciplinary Filing \ Managers Support / Expenses Complaint / Legal issues Phones Etc. all Education and Training

Associate Degrees in Business Management and Marketing Macomb Community College, Roseville, MI

Life, Accident & Health License

Kaplan, Southfield, MI

Excel Introduction, Excel Intermediate, Excel Advanced ONLC, Troy, MI

Associate Customer Service,ACS Designation Earned

LOMA, Internal

Executive Secretary Program

Dorsey Business School, Roseville, MI

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