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Customer Service Specialist with 16+ Years Experience

Location:
Chicago, IL
Posted:
December 30, 2025

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Resume:

Henderson, NV

630-***-****

*********@*****.***

Sandra Costa

Customer Service

Customer service representative with over 16 years’ experience in telephone and face to face customer service. Experience with sales, troubleshooting, tech support and customer care. Knowledgeable with handling customer complaints and maintaining a positive and friendly disposition.

EDUCATION

College of DuPage

Glen Ellyn, IL 60137

Certificate Interior Design

OBJECTIVE

Motivated and personable individual who is eager to join a dynamic customer service team. Bringing strong communication skills, a positive attitude, and a passion for creating exceptional customer experiences while learning and growing within the role.

REFERENCES

Available upon request

SKILLS

Word

Excel

Outlook

Quick books

Customer Service

Communication

Problem Solver

Team Player

Detailed Orientated

EXPERIENCE

L.W. Mountain Inc.

Office Manager- Customer Service, Incoming & Outgoing emails, Shipping & Receiving, Inventory & Reporting in Quick books. Answering phones, greeting clients.

Feb 2009- Present

Coleman Floor Company

Purchasing Manager- Inventory, Purchasing, Coordination between Vendors & Distributors. Payroll, Customer Service.

May 1994-Sept 2008



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