Henderson, NV
*********@*****.***
Sandra Costa
Customer Service
Customer service representative with over 16 years’ experience in telephone and face to face customer service. Experience with sales, troubleshooting, tech support and customer care. Knowledgeable with handling customer complaints and maintaining a positive and friendly disposition.
EDUCATION
College of DuPage
Glen Ellyn, IL 60137
Certificate Interior Design
OBJECTIVE
Motivated and personable individual who is eager to join a dynamic customer service team. Bringing strong communication skills, a positive attitude, and a passion for creating exceptional customer experiences while learning and growing within the role.
REFERENCES
Available upon request
SKILLS
Word
Excel
Outlook
Quick books
Customer Service
Communication
Problem Solver
Team Player
Detailed Orientated
EXPERIENCE
L.W. Mountain Inc.
Office Manager- Customer Service, Incoming & Outgoing emails, Shipping & Receiving, Inventory & Reporting in Quick books. Answering phones, greeting clients.
Feb 2009- Present
Coleman Floor Company
Purchasing Manager- Inventory, Purchasing, Coordination between Vendors & Distributors. Payroll, Customer Service.
May 1994-Sept 2008