Experienced Administrative & Customer Support Specialist

Thomas Arnold

Grandview, MO *****

**********@*****.***

+1-816-***-****

Professional Summary

worked at caremark as customer care from January 2005 til February 2023 Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Blue Cross Blue Shield Association-Chicago, IL

January 1989 to September 1998

sorted mail delivered and supplies. Also mailed out rules and regulations for different blue crosses around the country

communications for helicopter squadron

Enlisted in the United States Marine Corps-Jacksonville, NC October 1983 to October 1987

Field wireman duties...ran underground phone wires and overhead phone wires Education

High school or equivalent

oakland cummunity center-Oakland, CA

August 1981 to August 1983

Skills

• Project management

• Insurance Sales

• Computer skills

• HIPAA compliance

• PCI

• Authentication

• Medical terminology

• Client interaction via phone calls

• Ethernet

• Microsoft Excel

• Canvassing

• Organizational skills

• HIPAA

• Windows

• English

• Time management

• Microsoft Powerpoint

• Forklift

• Marketing

• Technical Proficiency

• Phone communication

• Communication skills

• Basic math

• Restaurant experience

• Mobile devices

• Customer service

• Computer operation

• Financial statement preparation

• Sales support

• Outbound calling

• Phone etiquette

• Cash handling

• Military

• Typing

• Telemarketing

• Data entry

• Inside sales

• Word processing

• Customer support

• Health insurance

• Home health

• Microsoft Outlook

• Grammar Experience

• Salesforce

• Medicare

• Client services

• Microsoft Word

• Writing skills

• Administrative Experience

• Negotiation

• Hospitality

• Microsoft Office

• Outside sales

• Scripting

• Sales

• Accounting software

• Manufacturing

Military Service

Branch: Marine corps

Service Country: United States

Rank: Lance corporal

October 1983 to October 1987

Certifications and Licenses

Life Insurance License

Health Insurance License

Insurance Producer License

Accident & Health Insurance License

Life & Health Insurance License

Additional Information

Insurance producer license for Accident, Life and Health Insurance for the State of Missouri.

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