Customer Service Specialist with Warehouse Experience
Resume:
TATIANA
HERRERA
Phoenix, Arizona 85043
*******.*********@*****.***
OBJECTIVE Customer service representative from a warehouse, dedicated, responsible and punctual. I quickly learn different activities. Active listening and problem solving. Also, Exceptional Computer Aptitude and Spanish Phone Etiquette. SKILLS & ABILITIES ● First language Spanish (I understand a certain percentage in English, I am currently studying to improve)
● Fast Learner
● Excellent Work Ethic
● Able To Complete Difficult Task
● Experience taking inventory.
● Quickly Grasp New Concepts
● Solving Aptitude Motivated
● Highly Reliable and Dependable
● Effective At Multitasking
● Strong ability to work separately or as team members in the absence of a supervisor.
● Supervision
● Organized
● Computer literate
EXPERIENCE Southwest Key Programs, Phoenix, Az
Youth care worker - Aug 2022-Present
● Reported incidents that negatively affected child safety.
● Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
● Assisted with homework and provided tutoring to support educational goals.
● Engaged in continuous professional development to stay informed on best care practices.
● Exercised quick-learning capabilities to fully understand and encompass ETO Software to properly implement documentation throughout daily procedures.
● Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
Amazon, Phoenix, Az
SSD Associate (warehouse logistics) May 2020 - May 2022
● Focused on improving the efficiency of goods and information movements within warehouses and distribution centers.
● Perform activities such as reception, storage, preparation of orders, accumulation, classification, and dispatch.
● Discreet and secure handling of customer information. North High School - Phoenix, Az
Cafeteria Kitchen Worker- August 2019- May 2022
● Focused server experienced in providing exceptional services to students throughout the school year.
● Dedicated to organizing, cooking, storing products.
● Knowledgeable safe food handling protocols and safety practices in the workplace.
● Looking to apply formal training and practical experience to secure a management position with a reputable restaurant or caterer.
● Handling a wide variety of administrative and customer service tasks to resolve issues quickly and efficiently.
EDUCATION High School Diploma
Luis Carlos Galán Sarmiento (Colombia)
2002
University Diploma in Psychology
Universidad Politécnico Gran Colombiano (Colombia) 2020
REFERENCES -Jose Quesada 623-***-****
-Ivet Juárez 602-***-****
-Karen Almaraz 602-***-****
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