Christopher Gonzalez
*.**********@*****.***
Norwalk, CA 90650
Professional Summary
To obtain a position within a professional environment that will embrace my background and provide an opportunity for future growth. I work well under pressure and strive to get each job done as quickly, efficiently and safely as possible.
Qualifications & Skills
Over 5 years’ experience in customer service
Demonstrated ability to move and lift heavy objects by hand; Able to lift 65 lbs +
Able to ensure inbound and outbound shipments are accurate and free of damage
Capable of working and standing for long periods of time
Fluent in both English and Spanish
Strong communication and organizational skills
Excellent Team Player
Experience
CSC - Security Supervisor
03/2023 to present
•Handled large crowds with ease
•Oversaw my team when supervising to their assigned posts & making sure everyone is doing their job effectively to the highest of standards providing excellence customer service.
•Escorted VIP Clients to their designated Suites.
•Provided assistance and guidance to attendees for all major sporting events & concerts.
Southwest Airlines – Ramp Agent
11/2016 to 04/2017
Worked with other ramp agents to store, remove and transport customer baggage
Utilized equipment for baggage and passenger transport including company vehicles and passenger vans
Transfer cargo (including luggage & wheelchairs) to other gates and to passengers
Constantly communicated with flight crew personnel and other ground personnel
Maintained the safety and security of the ramp at all times
Big 5 Sporting Goods – Sales Associate 05/2016 to 11/2016
Greeted customers with a smile as they walked into the store
Helped out customers with different shoe sizes and styles
Carried out heavy fitness equipment to their vehicles
Sorted out shoes to stock them in their desired location
Panera Bread – Driver/Catering Specialist
02/2018 to 09/2018
•Checked for order accuracy
•Double checked order items on receipt
•Delivered orders in timely manner
•Helped out customers at register if needed
•Greeted customers & Helped set up if needed for Catering services
Olive Garden – Dishwasher
08/2018 to 12/2018
Organized dishes to designated area
Scrubbed & rinsed pots, pans, & glassware
Took out trash as needed
Cleaned up dish stations when closed
Bj's Restaurant – Server Assistant
04/2019 to 03/2020
•Cleaned up tables
•Assisted Servers running out food to guests
•Set up tables for party reservations
Advance Auto Parts
01/2021 to 02/2023
Loaded and unloaded vehicles correctly and safely.
Performed routine vehicle safety checks per company guidelines.
Inspect company vehicle & check gas and oil levels
Delivered Parts to customers in safely manner
Greeted customers when not driving
Education
Warren High School - High School Diploma 2009-2013
References available upon request