Versatile Office Manager and Small Business Owner

Education

Southeastern Oklahoma State University, Durant, OK August 1992 – May 1995

Tahlequah Oklahoma Highschool -Graduated May 1992

Business Owner, Pigtails & Crewcuts Kids Hair Salon – Springfield, MO

May 2016 – December 2020 (Closed due to Covid Epidemic)

Involved working with a franchise and following franchise guidelines, creating a healthy work environment, management of human resources, staffing, scheduling appointments, customer service, training staff, marketing, managing retail products and supplies as well as salon supplies, community outreach, business finances, organizing events, social media, Accounts payable/receivable and payroll.

Multitask

Flexible

Team Player

Patient

Understands confidentiality

Time management

Communication

Skills

Professional

Organized

Efficient

Attention to detail

Office Manager, Sears Optical – Springfield, MO

October 1998 – May 2010

Involved following corporate guidelines for retail business, working alongside optometrists, managing human resources, scheduling, training, goal setting, ordering store supplies and products, customer service, reconciliation of nightly books and monthly financials, customizing and fitting customer eyewear. I did create a Policy and Procedures/Training manual for the Springfield location that was eventually implemented through the entire US Sears Optical Chain.

Administrative Assistant, Springfield Public Schools, Parents As Teachers

October 2021 – Current

Schedule and confirm appointments with parents/guardians of school age children for developmental screenings to enter the Wonder Years pre-k program and kindergarten. Assist the parents/guardians with the enrollment process to ensure that it is completed correctly, including the proper documents and forms needed for the enrollment process and data entry. Support the screeners who perform the Dial 4 screenings as needed. Enroll families in the Parents As teachers program. Assist the Parent Educators and supervisors with clerical needs. Answer multi-line phone and voicemails. Organize office supplies and materials. Update bulletin boards with events for the families. Other clerical needs asked or assigned.

EXPERIENCE

5198 S. Clifton Ave.

Springfield, MO 65810

417-***-****

*******@*****.***

Gena Simon

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