Retail Sales & Customer Service Professional
Resume:
Mary Trejo
Concord, NC *****
***********@******.***
EDUCATION:
Concord High School Concord, NC
Diploma, 2025
EXPERIENCE : I have had a few occupation experiences; In Retail customer service, and Sales all of which has taught me good communicational skills, multitasking skills, phone etiquette and support amongst customers to ensure their needs are met.
● Gym sales Assistant / Workout Anytime
Location: Workout Anytime-China Grove NC
Working as a Gym Sales Assistant, consists of Greeting members, managing member’s accounts. Handling money. Assisting members with their fitness . Cleaning facility. Giving Tours to show what the gym has to offer. Creating Online leads through phone calls. Cleaning throughout the facility to maintain a clean and organized gym environment. Working at Workoutanytime has taught me proper Phone etiquette to build professional communication responses through in person contact and online to create leads and sales.
.09/2025–Present
● Retail sales associate Lead / PRIMARK
Location : Primark Concord Mills-Concord NC
Working at Primark consists of assisting customers in areas such as, on the sales floor, helping them with any questions relating size, material and inventory. Fitting rooms, managing a safe and quick access in and out fitting rooms and keeping clean. Processing transactions at registers and self check out . Primark also consists of Inventory stock and management When working at Primark I learned great communicational skills, handling money, and management when having to multitask. All of these helped ensure customers had a successful and good shopping experience.
06/2024-08/2025
● Retail sales associate / Aeropostale
Location: Carolina Mall- Concord NC
Working at Aeropostale was my first high school job and this was where I learned to assist customers on the sales floor, support with size, material and inventory. managing sales flow to end the day with goals met.
Skills
• Processing cash transactions • Phone etiquette
• Retail sales • Guest services • Stocking
• Customer service • Sales • Cash register
• Communication skills • Basic math • CRM system proficiency • Cash handling • Retail math Certificates
● Youth Development Initiatives
03/2021-06/2021 Vocational Trainee, YDI Life skills Academy Kannapolis NC
REFERENCES:
1st reference Darryl Bego 704-***-****
*****@******.***
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