Patient care & Scheduling Coordinator

Gabriel Lopez

Whittier, CA

****@**********.*** 562-***-****

Professional Summary

Detail-oriented healthcare professional with hands-on experience in client coordination, scheduling, and behavioral health support. Skilled in managing referrals, communicating with providers and clients, maintaining confidential records, and ensuring timely access to care. Strong understanding of HIPAA compliance, multidisciplinary collaboration, and patient-centered service delivery. Core Skills

Referral Coordination & Patient Intake • Scheduling & Calendar Management • Client & Provider Communication • Insurance & Authorization Awareness • HIPAA-Compliant Documentation • Electronic Records & Data Entry • Behavioral Health & Substance Use Support • Multidisciplinary Team Collaboration • Follow-Ups & Case Tracking • Time Management & Organization Professional Experience

Scheduling Coordinator / Case Management Support

Solace Treatment Center – Whittier, CA

January 2024 – Present

- Coordinated scheduling for virtual and in-person services, ensuring timely access to care.

- Served as a point of contact between clients, clinicians, and staff to facilitate referrals.

- Managed client documentation while maintaining HIPAA compliance and confidentiality.

- Conducted appointment confirmations and referral follow-ups to ensure continuity of care.

- Collaborated with multidisciplinary healthcare teams to support treatment delivery.

- Maintained organized administrative records and supported clinical workflows. Education

High School Diploma – Woodrow Wilson Senior High School, Whittier, CA RadT Certification