Customer Service Soecialist

Denise Toy

CUSTOMER SERVICE SPECIALIST

Dover, PA 303-***-**** **********@*****.***

Objective

To secure a professional permanent position offering challenges, utilizing

interpersonal skills, excellent time management and problem-solving skills with room for growth.

Experience

Access Point Scheduler I June 2023-present

ADP Recruiter I March 2021-September 2022

Frontline Customer Service I February 2019-March 2021

Dish Network Administrative Assistant/Office Manager July 2007-August 2014

Education

Kentucky State University 1989-1992

Major: Computer Science

Glasgow High School May 1989

High School Diploma

Skills & abilities

Building synergies & developing professional relationships

Complex and detailed executive calendar management

Planning and coordinating large meetings/events, while

remaining calm under pressure

Prioritizing/managing multiple priorities to meet deadlines

Developing and refining procedures and processes

Global travel arrangements and concurring expense reporting

Technical Proficiencies:

SharePoint, Maximo, ADP, Clarizen, 2FA, PowerPoint, Excel, Visio, ServiceNow, Impact, Teams, Slack, Event planning, Project Management, Asset management tools, LinkedIn Sourcing, Candidate Sourcing and Microsoft Outlook.

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