Administrative Assistant with Healthcare Office Experience
Resume:
Ashlee R. Dove
Lavonia Ga,***20
************@*****.***
Objective
To secure a position as an Administrative Assistant.
Education
James Madison High School, Norcross, Georgia, 2014
Relative Coursework
Business Comp 1, Business Comp 2, Introduction to Sales, Personal Finance 1 Personal Finance 2, Public Speaking 1, Public Speaking 2
Special Skills
Computer- Microsoft Office- Power Point, Excel, Microsoft Word
Customer Service- Year’s of experience in providing excellent customer service
Experience
Happy Days Childcare Learning Center, Lavonia, Georgia
Teacher & Assistant Teacher, June 2014 – 2015
Managing incoming calls
Provide a healthy learning environment for children of all ages
Problem solving
Working as a team with other teachers and parents
Dills Food City, Lavonia, Georgia
Cashier, In-store Trainer, March 2014 – June 2014
Selected to train new cashiers
Provided excellent customer service
Assisted manager in reconciling cash drawer
Assisted in inventory procedures
Pizza Shack, Lavonia, Georgia
Assistant Manager, October 2011- December 2013
Supervised other employees
Provided excellent customer service
Reconciled daily totals
Managed incoming calls
Purchased supplies
Processed mail
Northeast Georgia Physicians Group Lavonia Clinic, Lavonia, Georgia
Medical office Assistant, June 2015-Current
Lavonia Clinic and General Surgery at St.Mary’s in Lavonia
Answer Phones
Schedule appointments
Cancel appointments
Referrals
Reconciled Daily Totals
Managing Money
Check in/out patients
Collect Insurance Allowable
Loaded Insurances
Verify Insurance
Multitasking while caring for patients
Scanning and retrieving documents such as patient’s records and reports
Maintain documents such has filing and office organizations
Handling incoming and outgoing daily mail
Maintain Supplies
Schedule Surgery
Key Benefit Administrations
Customer service Representative June 2022-current
Gave benefits to clients
Gave benefits to providers
Determine surgery percent of Insurance
Helped employers determine the coverage for their company
Outbound/inbound calls
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