Senior Software Test Engineer with 12+ Years' QA Leadership

DILEEP C S

SENIOR SOFTWARE TEST ENGINEER

Bengaluru, India • Mobile: +91-953******* • Email: ********@*****.*** PROFESSIONAL SUMMARY

Experienced Quality Assurance Specialist with over 12 years of experience in defining and implementing robust test strategies, executing end-to-end testing processes, and delivering high-quality results. Expertise includes Manual Testing, Mainframe Testing, Web UI Testing, and ETL Testing across diverse sectors such as Banking, Hospitality, Healthcare, and Financial Services. Proficient in Agile and Waterfall SDLC methodologies, with a proven track record in developing and executing test strategies that enhance system performance and operational efficiency. Committed to continuous improvement and excellence in quality assurance practices.

SKILLS

Testing: Manual Testing, Automation Testing, API Testing, Web UI Testing, ETL Testing, SAP Testing Mainframe: JCL, COBOL, CA-7 Scheduler, IBM DB2, Batch Job Monitoring Database Management: PostgreSQL, MS SQL, SAP HANA, SAP BODS Programming & Scripting: SQL, Java

Tools: JIRA, Zephyr, Postman, SoapUI, ServiceNow, Power BI, Selenium SDLC Methodologies: Agile Methodology, Waterfall Methodology Domain Knowledge: Banking, Hospitality, Healthcare, Financial Services Other Skills: Test Strategy, Test Planning, Test Design, Test Environment Set-Up, Test Execution, Test Reporting, Defect Tracking & Reporting, Test Estimation, Resource Optimization WORK HISTORY

Senior Test Lead

HCL Technologies Ltd - Bengaluru May 2025 – Dec 2025

• Executed around 350 test cases across 10+ reinsurance modules, such as Experience Rating, Exposure Rating, Premium/Loss Data Entry and Adjustment, Reporting Level, Cat Rating, and Peril Exposure Summary, ensuring comprehensive coverage and application stability.

• Utilized Azure DevOps for test case planning, execution, and tracking, improving test traceability and execution efficiency by 20%.

• Reported and tracked defects in Jira, collaborating with developers for faster resolution, and reducing defect turnaround time by 15%.

• Performed end-to-end UI testing in Chrome and Edge within the test region, identifying critical defects prior to release, and reducing production risks.

• Spearheaded root cause analysis of issues discovered during testing to facilitate prompt resolution by development teams.

Specialist, Quality Engineering

LTI Mindtree Ltd - Bengaluru Nov 2021 – Jan 2024

• Planned and executed ETL testing for source-to-target data reconciliation using data mapping sheets and transformation rules, achieving 95% accuracy in data migration and transformation.

• Designed and executed complex queries in PostgreSQL to support ETL testing, resolving 90% of data discrepancies during validation phases.

• Analyzed data from multiple sources, including text files, JSON, XML, CSV, relational databases, and APIs, to validate ETL pipelines.

• Executed data reconciliation tests to ensure consistency between the source, staging, and target systems.

• Prepared comprehensive test cases by analyzing specifications documents, use cases, low-level design documents, and BA inputs, ensuring thorough coverage of complex business rules, data mappings, and transformation logic.

• Developed detailed test plans and executed comprehensive test cases, increasing test coverage by 30%, and achieving 100% test completion.

• Conducted extensive backend validation using SQL queries, performing data analysis, data validation, data cleansing, and data verification to identify mismatches and ensure data accuracy across systems.

• Partnered with cross-functional teams to predict capacity constraints and optimize resource usage, improving resource allocation by 20% over 15 weeks.

• Streamlined bug reporting and communication processes, reducing reporting time by 30%, and bug resolution turnaround time by 20%.

Senior Technical Lead

HCL Technologies Ltd - Bengaluru Jan 2021 – Oct 2021

• Planned, initiated, and executed SAP testing for Patient Details and Billing Information modules in the healthcare domain, ensuring comprehensive validation and accuracy.

• Prepared and executed comprehensive test plans, test scenarios, and test cases for system, integration, and regression testing.

• Designed and implemented Attribute Views, Analytical Views, and Calculation Views, along with SQL scripts, to streamline data modeling and analysis.

• Developed and implemented SAP BODS solutions using advanced transformations, including Query, Key Generation, Merge, Case, Map Operation, Table Comparison, Data Transfer, Pivot, Reverse Pivot, and Validation.

Test Engineering Team Lead

Accenture Solutions Pvt. Ltd - Bengaluru Jul 2012 – Oct 2020

• Collaborated with clients to analyze business requirements, contributing to the creation of detailed Test Plans, and improving requirements traceability by 30%.

• Managed test environments and data, delivering insights that enhanced software quality by 30%, and shortened the testing cycle by 25%.

• Drafted and executed over 500 test cases for functional, integration, UAT, and regression testing, achieving 98% defect detection coverage.

• Leveraged JIRA and Zephyr, along with mainframe technologies such as JCL, COBOL, and IBM DB2, to improve testing productivity by 20% and reduce project timelines by 15%.

• Handled and validated web elements using XPath, CSS selectors, ID, and name locators, including dynamic elements, to ensure reliable UI test execution.

• Automated API and web service validation using Postman, reducing manual effort by 45%, while maintaining 99.9% data accuracy.

• Managed and assigned daily tasks to a team of up to 10 members, ensuring 100% task completion on schedule, and maintaining seamless operations with adequate shift coverage.

• Worked with development and database teams to troubleshoot and resolve issues, reducing critical issue turnaround time by 25%.

• Led defect management efforts using JIRA, resolving 95% of reported defects within SLA, and maintaining a 20% reduction in defect resolution time.

• Maintained comprehensive test reports and documentation, enhancing reporting accuracy by 40%, and reducing review time by 20%.

EDUCATION

Bachelor of Engineering

RNS Institute of Technology - Bengaluru May 2012

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