Remote Customer Service Representative resume title: Customer-Focused
Resume:
Sarah Celestine
Email: ***************@*****.***
Summary
Seeking a position as a remote Customer Service Representative, where I can use my skills to support customers via phone and email. Providing customers with timely, accurate, and personable service.
Skills
Attention to Detail
Active Listener
Social Perceptiveness
Improving Customer Experience
Positive Attitude
Time Management
Interpersonal Skills
Member of the National Honor Society
Experience
Partners in Physical Therapy
Accounts Receivable December 2024 – October 2025
Processing invoices/Payments
Reconciling Accounts
Collections
Resolving Discrepancies
Partners in Physical Therapy
Physical Therapy Technician June 2022 – October 2024
Patient care
Anatomy and Kinesiology
Patient Education
Therapeutic exercise support
Equipment management
Administrative duties
Lugz, Remote
Customer Service February 2022 – May 2022
Process customer service calls.
Respond to customer questions and resolve issues.
Positively and respectfully communicate with customers.
Document all inquiries.
Dollar General, Gillis
Assistant Manager August 2019 – January 2022
Key holder responsibilities.
Managed payroll, scheduling, and stocking.
Managed the register.
S & K, Remote
Customer Service January 2018 – August 2019
Processed customer service calls and responded to questions.
Resolved customer issues and communicated respectfully.
Documented all inquiries.
Private Care, Lake Charles
Home Health Aide August 2017 – January 2018
Monitored vitals.
Provided daily living activities and distributed medications.
Transported clients to and from appointments.
A Piece of Cake, Lake Charles
Baker January 2016 – August 2017
Took orders from customers.
Skilled in using ovens, slicers, and other baking equipment.
Managed ingredients, recipes, and hand-craft baking techniques.
Ships Ahoy Children's Academy, Lake Charles
Child Care Provider March 2014 – December 2015
Observed and monitored children's play activities.
Designed weekly lesson plans and created individual portfolios for parent conferences.
Private Care, Lake Charles
Home Health Aide September 2010 – March 2014
Monitored vitals and provided daily living activities.
Transported clients and distributed medications.
Martin De Porres Nursing Home, Lake Charles
Worker January 2006 – September 2010
Monitored patients and assisted with ADLs (Activities of Daily Living).
Provided transportation and distributed weekly allowances.
Provided direct service.
Leading Health Care of Louisiana, Lake Charles
Home Health Aide January 2003 – December 2005
Assisted consumers in living independently.
Adhered to medication protocols and assessed status and needs.
Implemented goals in plans of service.
Education
Unitech Training Academy, Lake Charles
Administrative Medical Assistant January 2012
Focus on billing and coding.
Trained in effective team leadership and communication.
Proficient in using computers for administrative tasks and diplomacy.
Skills in multi-tasking, professional ethics, and confidentiality.
Problem-solving and process improvement skills.
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