Proficient Audio Engineer and Customer Leader
Resume:
JOHNATHAN EDWARDS
*** *. *** ****** ** Apt *** Cedar Hill, TX 75104
***********@*****.***
Summary
Customer service, teaching, management, and a productive prolific visionary. I'm very much a people person. I take every job that I do very seriously. A team worker and profound in making results. Education
MEDIA TECH INSTITUTE
AUDIO ENGINEERING • Farmers Branch, TX
TOWNVIEW MAGNET BUSINESS
BUSINESS • Dallas, TX
Skills
05/2003 02/2001
Customer service, Communication skills, Computer literacy, Leadership, Time management, Physical examinations, Microsoft excel, Microsoft word, Guest services, and English. Experience
WE ARE JUST PRODUCTION
MASTER ENGINEER • Dallas, TX 02/2018 - 01/2024
Head engineer. Produce and engineer all recording sessions. Mix and master recording sessions. Also artist growth and education. As well oversee artist business contracts. ALPA Insurance
INSURANCE AGENT • DeSoto, TX 09/2023 - 12/2023
prepare insurance policies for customers that need a vehicle, home, and renters insurance, as well. Manage, open and close the facility day to day, keeping compliance of all of the policies that were written. My accomplishment was receiving my insurance license to where I can service customers to help them to find the best rates possible. EZ EXPRESS TAX SERVICE
Tax Preparer/ Office Manager • Dallas, TX 01/2011 - 06/2018 I prepared taxes for individuals and some s corp businesses. Office manager over four employees and overseer of the entire office. Also, I was in charge of compliance for each file that was processed through our office. Also was head of escalations. My accomplishments were becoming a successful tax preparer, and being able to service my community and providing the best customer service ever, most of all providing customer education to all clients. Y&P Productions
Co Engineer Of Audio and Sound • DeSoto, TX 03/2003 - 07/2017 Worked as Co Engineer. Working with a team of producers setting up the studio, recording, and setting mic placements. Working with the best in the music industry, and staying forever learning. TELVISTA
ESCALATION REP • Farmers Branch, TX
09/2005 - 08/2008
Responded to escalations calls for Verizon FiOS. Worked with Business clients on their Internet service for their locations. Kept records of all Verizon business customers and made sure their issues were resolved. My accomplishments with this company was being able to help keep the client with the company and being able to resolve all issues at hand. A satisfied customer is an accomplishment within itself. It truly brings joy to me. Certificates
AUDIO ENGINEERING AND EDUCATION
Hobbies are Music, Teaching, Piano, and sound production. I love being creative, I love building things, I love working with a team because that’s what makes the dream happen. I am an artist of so many things. Willing to grow, dedicated and strong in every area.
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