Customer service

Emily Bader Roseville ca Georgetown, ca 530-***-**** ***********@*******.***

Work History

Kmart 6 months Cashier Grass valley, ca 10/12/11- 04/24/12

SKILLS • PATIENCE •CUSTOMER SERVICE • PUNCTUALITY • FRIENDLY •COMPASSIONATE/RELATABLE •FOLLOWING INSTRUCTIONS •FOLLOWING RULES •USING SAFETY PROTOCOLS AND TRAINING •FAST LEARNER •GOOD MEMORIZATION •CLEAN AND APPROPRIATE APPEARANCE •WELL SPOKEN

John Davidson House Painting 2 yrs painters apprentice Grass Valley, ca 04/31/12-10/02/14

SKILLS •CLIENT RELATIONS • COMMUNICATION • ATTENTION TO DETAIL •DECISION MAKING •RESPECTFUL•ACTIVE LISTENER •PROJECT MANAGEMENT •UPHOLDING STANDARDS HONESTLY •MOTIVATION AND MORAL •FOLLOWING DIRECTION •SAFETY PROTOCOLS •CUTTING IN LINES WITH PAINT BRUSH •SANDING BY HAND OR WITH ELECTRIC SANDER •AWARENESS OF SURROUNDINGS •MASKING •STAYING ON TASK•QUICK AND ACCURATE WORK

Devin Hunt 2 yrs. Landscaping Nevada City, ca 04/02/15- 06/05/17

•HARDSCAPING; BUILDING RETAINING WALLS, PATHWAYS, DRAINS, WATER FEATURES,SMALL PONDS, LEVELING GROUND AND PATIOS. •PLANTING, LAYING SOD • FIXING AND UPGRADING SPRINKLER SYSTEMS •LAYING GRAVEL •YARD MAINTENANCE AND CLEAN-UP

SKILLS •BIDDING •STRATEGIC PLANNING • COMMUNICATION •COMPROMISE •PROBLEM SOLVING • MAKING ORDERS •TIME MANAGEMENT •TEAMWORK •LEADERSHIP •RISK ASSESSMENT •CRITICAL THINKING •HYPOTHESESIS TESTING •BRAINSTORMING •MEASURMENTS • PRIORITIZATION •NEGOTIATIONS •COLLABORATIONS •GOOD WITH SHOVEL, RAKE, PICKAXE, WHEEL BARROW, REAPIRING PVC, ONLY ASSISTING WITH SPRINKLER SYSTEMS AND DRAINS(NOT FULL UNDERSTANDING) GROUND LEVELING •PLANTING •WEEDING•TAKING ORDERS •FUNNY

Best Western 6 months Housekeeping Grass Valley, ca 02/17/17- 08/03/17

SKILLS •HARD WORK •MEMORIZATION •HOSPITALITY •TIME MANAGEMENT •BED MAKING •LAUNDRY •SUPPLY MANAGEMENT •RULE INFORCEMENT • MULTI TASKING • TEAMWORK •ORGANIZATION •WORKFLOW OPTIMIZATION •UNDERSTANDING OF STANDARDS •PERSEVERANCE •MOTIVATION •PRESENTATION•CUSTOMER SERVICE

Northern Queen Inn 1 yrs. Housekeeping Nevada City, ca 09/12/17- 07/08/18

SKILLS • TEAMWORK • EMPLOYEE TRAINING •OPERATING GOLF CART •TIME MANAGEMENT •LAUNDRY •SUPPLIES MANAGEMENT •ORGANIZATION •COMMUNICATION •ADAPTABILITY •MULTITASKING

Self employed on/off 8yrs. Housecleaning Grass Valley, Nevada City, Auburn, Roseville, Sacramento, Donner, ca 06/28/16- 12/07/24

•RESIDENTIAL HOMES, REGULARLY & ONE TIME CLEAN •MOVE-OUTS. •BUSINESSES • YARDS •AIRBNBS •CAR DETAILING •RV

SKILLS •ETHICS • CONSTRUCTIVE CRITICISM • RESOURCEFULNESS •ADAPTIBILITY •IMPLEMENTED NEW TOOLS AND SYSTEMS •INNOVATION •NETWORKING •RELATIONSHIP -BUILDING •FLEXABILITY • SELF REGULATION •SELF AWARENESS •LEARNING AGIITY

Thrifty Wash 4yrs. Launderer/cashier Auburn, ca 07/24/21- 03/08/24

• LAUNDRY, CLOTHING &LINENS • SALES •CUSTOMER ASSITANCE IN SELF SERVE LAUNDROMAT • ALL CLEANING • ORDER PICK UP AND DROP OFFS •SMALL MACHINE MAINTENANCE •OPENING UP AND LOCKING UP

SKILLS • TIME MANAGEMENT •RULE INFORCEMENT •TEAMWORK •PHONE COMUNICATION •PROBLEM SOLVING • MULTI TASKING •COMPUTER SYSTEM USE • LOGGING ORDERS •CORRECTING ERRORS •CONFLICT RESOLUTION • FLEXIBILITY •MENTORSHIP •DELIVERY DRIVING •VIRTUAL COLLABORATION •RESOURCEFULNESS •PERSEVERANCE •DECISION MAKING •INNOVATION •STRESS MANAGEMENT •EMOTIONAL INTELLIGENCE •CONFIDENCE

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