Administrative & Data Entry Specialist with Customer Service Focus
Resume:
Nakiyah Davis
Vancouver, Washington, *****
**************@*****.***
Education
University of West Georgia, Carrollton, Georgia
Bachelor of Business Administration, Concentration in Finance December 2025
Relevant Coursework: Banking, Strategic Management, Corporate Finance, Forecasting, Business Communication, Business Spreadsheets, Statistics
Professional Experience
Target, Dunwoody, Georgia June 2021 – March 2023
Guest Advocate
●Delivered excellent customer service and resolved guest concerns.
●Promoted Target Circle rewards and app features to drive engagement.
●Supported team operations and maintained a welcoming environment.
University of West Georgia, Carrollton, Georgia November 2023 – January 2025
Call Center Student Assistant
●Managed high call volumes and provided accurate information on admissions and financial aid.
●Logged call data to improve processes and caller satisfaction.
●Trained new assistants on call protocols and university resources.
University of West Georgia, Carrollton, Georgia February 2025 – December 2025
Fraternity & Sorority Life Student Ambassador
●Educated about Greek Life at orientations, recruitment, and campus events.
●Facilitated workshops on leadership, inclusivity, and community engagement.
●Supported planning of Greek Week and service initiatives.
●Data entry and organization of Greek members files
Skills & Certifications
●Microsoft Office (Excel, Word, PowerPoint, Sharepoint, Teams)
●Customer Service and Communication Skills
●Leadership, Adaptability and Event Coordination
●Data Management and Financial Recordkeeping
●Accounting and Financial Analysis Knowledge
●Other platform knowledge (Quickbooks, Entrata Platform, and CRM Management)
Organizations
Sigma Gamma Rho Sorority, Inc. — Lambda Epsilon Chapter November 2023 – Present
●President
●Financial Secretary
●Recording Secretary
●Chapter Representative
National Pan-Hellenic Council — University of West Georgia November 2023 – Present
· Recording Secretary
· Policy Regulator
· Event Coordinator
Wolves Don’t Waste — Food Recovery Network May 2022 – May 2025
●President
●Vice President
●Financial Secretary
●Recruitment Coordinator
●Shift Lead
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