An experienced, motivated individual with over ** years of proven top-level performance in inventory and warehouse management along with sales and service with a focus on business needs and quality to customer. Dedicated not only to attention to detail and quality but also being a resource to others by creating processes, directing others, and providing answers. My education and experience vary greatly and include shipping and receiving, supervisory experience, warehouse distribution, collaboration, logistics, customer sales service, de-escalation of stressful situations, and problem solving.
PROFESSIONAL EXPERIENCE
Account Manager, Endries International, Garner, IA February 2021 - current
Manage inventory, sales, and deliveries in warehouse environment
Collaborate with all locations on supply issues to ensure order fulfillment
Perform inventory management of bins using inventory scanning technology and systems
Restock bins as needed to provide efficiency in order fulfillment
Create and manage reporting using a variety of system applications including Microsoft Excel
Worked with sales of all vendors
Warehouse Manager, K Supply Company, Mason City, IA September 2014 – February 2021
Managed all warehouse activities
Created Standard Operating Procedures (SOP) to document correct product handling
Coordinated logistics of deliveries of product from warehouse to customer including truck loading and unloading
Documented accurate Material Safety Data Sheets (MSDS) to indicate potential hazards of shipment
Ensured all federal safety regulations were followed with handling of hazardous materials
Route Manager, All American Turf Beauty, Des Moines, IA June 2010 – August 2014
Provided excellent service to a portfolio of over 700 customers and their needs for lawn maintenance and other services available
Met cross-selling goals regularly by offering additional services and products to existing customers
Prospected for new customers to provide services and products for their lawn care needs
Used de-escalation skills to manage customer issues in a professional manner
Services provided: snow removal, lawn maintenance, insect maintenance, and night-time lighting
EDUCATION
Associate Degree in General Studies, North Iowa Area Community College
OTHER SKILLS, LICENSES, CERTIFICATIONS
Packaging Certification and License
Forklift Certified
References Available Upon Request