Business Development, Contract Negotiations, Sales & Marketing

JANICE HARGRAVE

Dallas/Ft. Worth Metroplex

469-***-**** ************@*****.***

BUSINESS DEVELOPMENT & STRATIGIC PARTNERSHIP EXECUTIVE

Strategic sales and operations leader with 25+ years driving success across hospitality, staffing, facility maintenance, and commercial services. Secured $11M+ in multi-state hotel contracts with Hilton Worldwide, Starwood, and Marriott. Generated $5M annually from repeat clients including Bank of America, the Texas Rangers Ballpark, and U.S. military bases. Led multi-state teams, launched new divisions, and revitalized operations improving efficiency by 60%, saving over $1M. Skilled in managing high-value accounts and building lasting client relationships, consistently delivering measurable growth. Bilingual in English and Spanish.

SKILLS

Business Development

Bilingual English & Spanish

Strategic Sales Leadership

Multi-State Team Management

Client Relationship Building

Contract Negotiation & Closing

Operational Efficiency Improvement

Market Analysis & Trend Forecasting

Sales & Marketing Strategy

CRM & Sales Software Proficiency

ACCOMPLISHMENT

Nominated Hilton Worldwide Minority Woman-Owned Vendor of the Year (2014)

Secured preferred vendor status with major hotel brands including Hilton, Marriott, and Starwood, generating 11M

Spearheaded bids and contracts totaling over $5M annually from repeat clients such as Bank of America, Texas Rangers Ballpark, and U.S. military bases

Increased operational efficiency by 60%, resulting in $1M in cost savings through process improvements

PROFESSIONAL EXPERIENCE

FlowerHill Facility Services, Dallas/Ft. Worth, Tx

Business Development Specialist 2025-2025

Opened and managed a new DFW sales territory, establishing brand presence and building strategic B2B relationships

Developed and nurtured strategic relationships with property managers, healthcare systems, and commercial clients to drive long-term revenue opportunities

Represented the company as a Fort Worth Chamber Ambassador, increasing brand visibility and referral activity through targeted networking, community mixers, and executive events

Partnered with ownership and operations leadership to identify market gaps, expand service offerings, and support growth strategy

Collaborate with the leadership to identify growth opportunities and expand service offerings

LaborNow, Dallas/Ft. Worth, Tx

Business Development/Sales 2024-2025

Launched and scaled a new division, establishing market presence across industrial, manufacturing, distribution, and administrative sectors

Developed strategic B2B partnerships and represented the company as a Fort Worth Chamber of Commerce Ambassador

Enhanced market positioning and messaging to support contract wins and long-term growth

Contributed to closing new business and successful contract closures

Advanced Aeration & Fertilization, Ft. Worth, Tx

Sales & Marketing/Owner 2022-2024

Executed sales strategies, generated leads, and ensured client satisfaction

Managed daily operations and collaborated on marketing initiatives

Analyzed market trends to optimize sales efforts

Bio Derm Skin Care & Laser Center, Arlington, Tx

Sales Manager & Consultant 2021-2022

Directed 2 aesthetic locations, directing daily operations, patient care, and team performance to ensure consistent delivery of high-quality services

Promoted treatments and consulted clients in selecting personalized treatments and products

Led staff development, improved team culture, and partnered with ownership on strategic growth and service excellence initiatives

Consistently generated over $150K in monthly sales

SDI Marketing, Tx

Sales & Marketing Specialist 2019-2020

Represented client brands directly to consumers through strategic outreach and promotions

Britton BMI, Tx

Executive Sales & Marketing 2017-2017

Championed strategic sales planning for over 6M sq. ft. of commercial properties

Attended bid walkthroughs, corporate functions, and implemented CRM systems

The Rogers Hotel Waxahachie, Tx

Hotel Owner & General Manager 2002-2006

Purchased and restored the historic integrity of a legendary hotel which had been abandoned for more than 50 years

Directed hotel, restaurant, and bar operations, growing monthly sales to $150K+ and boosting annual profit by $100K

AL MAR GROUP OF COMPANIES, Tx., Az., Co., Fl., Ga.

Al Mar Housekeepers, Inc. / Airo Mar Hospitality Staffing, Inc. / Al Mar Building Maintenance, Inc.

Founder CEO, Vice President, Director of Sales 1992-2016

Built and managed multiple family-run businesses, specializing in hospitality staffing, commercial cleaning, and facility services

Spearheaded sales teams generating $11M+ annually, secured preferred vendor status with Hilton, Marriott, and Starwood, ensured strict compliance with client’s protocols and quarterly audits

Secured contracts with military bases (Langley, Andrews, Bolling AFB), Bank of America (35+ sites), Texas Rangers Ballpark, hospitals, corporate/commercial facilities, and national hotel chains

Led successful bids totaling over $5M annually, from new and long-term repeat customers

Established nationwide staffing partnerships through trusted relationships with Regional and Diversity Directors

Increased operational efficiency by 60% and saved $1M through process re-engineering

Managed national accounts, trained corporate team, and resorted historical family business into a multi-state service provider

PROFESSIONAL HIGHLIGHTS

Graduate of Kellogg School of Management (sponsored by Hilton Worldwide)

Speaker at National Supplier Diversity Symposiums

Former Member: SHRM, National Minority Diversity Group, USHCC, DFW Minority Council, Hotel Association, BOMA, and IREM

Fort Worth Chamber of Commerce Ambassador

Bilingual: English & Spanish, CRM, Act program, Avionte, Alta Point and Salesforce

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