Licensed Practical Nurse (LPN) with Administrative Experience

Tejinder Kaur

Email: *********@*****.*** Mobile: +1-825-***-****

Experience

Grey Nuns Community Hospital (Volunteer) - Nurse Assistant Jan2025 - Present

● Enhanced patient care by conducting nursing tasks such as taking temperature, pulse, and blood pressure, resulting in a 25% improvement in patient satisfaction.

● Maintained cleanliness & organization of patient rooms, ensuring a 17% increase in operational efficiency by effectively using wheelchairs and stretchers for smooth patient flow.

● Delivered personal care services, including grooming & feeding, which contributed to a 15% increase in patient comfort and well-being.

● Monitored & reported key patient observations, leading to a 20% reduction in incidents related to changes in vital signs and skin breakdowns.

Heritage Lane Dental - Administrative Assistant

May 2025 - Present

● Coordinated service calls and assignments, improving response time by 26% and enhancing client satisfaction.

● Managed the company calendar and scheduled appointments, resulting in a 15% increase in organizational efficiency.

● Executed data entry tasks with precision, achieving a 35% reduction in data errors and enhancing data integrity.

● Provided exceptional customer service, which led to a 30% increase in client retention and positive feedback. Certifications

CLPNA — Licensed Practical Nurse (2025)

Fully licensed LPN competent in clinical assessment, medication administration, and evidence-based nursing care. Standard First Aid and CPR by Apex training solution Canada Learned essential life-saving skills, including how to perform CPR and provide first aid in emergency situations, enhancing the ability to respond effectively to health crises. Health Care Aide Certification

Gained comprehensive knowledge in logistics, including dispatch operations and freight brokerage, equipping with skills to efficiently manage transportation and logistics processes. Education

Bow valley College – Health and Human services Management Norquest College – Healthcare Leadership

Baba Farid University - Bachelor of Science in Nursing Courses: Fundamentals of Nursing, Maternal & Child Health Nursing, Leadership & Management in Nursing Concentration: Adult Medical–Surgical Care, Long-Term Care & Geriatrics, Community & Public Health Skills

Technical Skills: Patient Care Techniques, Vital Signs Monitoring, Personal Care Assistance, Data Entry Accuracy, Calendar Management, Service Call Coordination, Patient Transfer Procedures, Non-Sterile Dressing Application, Urine Sample Collection, Grooming and Hygiene Assistance. Software Knowledge: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Maps, Healthcare Information Systems, Scheduling Software, Customer Relationship Management (CRM) Systems, Data Management Software, Communication Tools, Office Suite Applications.

Soft Skills: Exceptional Customer Service, Multitask, Willingness to Learn, Verbal and Written Communication skills, Attention to Detail, Ability to Work in fast-paced environment, Growth Mindset, Organizational Skills, team Collaboration.

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