Multifaceted Administrative Support Professional with Healthcare

Angela C. Coles

*** **** **. ******, **, *****

P: 718-***-**** E: ************@*****.***

Sitter Tree 01/2025 – Present

Early Childhood Educator – GA

UPS – United Postal Service 11/2024 – 12/2024

Seasonal Delivery Driver – Canton, GA

Patchogue-Medford Central School District 04/2023 – 10/2024

Bus Aide – Suffolk County, NY

Riverhead Central School District 01/2023 – 10/2024

Substitute Administrative Assistant – Suffolk County, NY

North Fork Express 06/2022 – 10/2022

Office Assistant – Suffolk County, NY

Data entry

Dispatch department

Booked charter buses for clients

Drafted quotes & finalized contracts

Maintained multi-line switchboard, contacted clients, vendors, and insurance representatives

Ran errands

Photocopied, faxed, email reminders, web searches, scanning

Processed credit card payments, mailings

Administrative work

SPAR, Inc. 06/2020 – 02/2022

Independent Contractor – Suffolk County, NY

Family Medicine

Medical Administrative Assistant – Wading River & Riverhead, NY 05/2017 – 02/2020

Maintained the switchboard

Scheduled, canceled, rescheduled Follow-Up Appointments

Checked patients in for & out if appointments

Scanned, photocopied, emailed, faxed, e-faxed

Maintained the waiting rooms cleanliness

Sent messages to correct party for medication renewal, lab results, etc.

Administrative tasks

Confirmed medical insurance is valid prior to patient’s appointment

Worked on multiple Doctor’s schedules for the day

Obtained prior authorizations for medical procedures

GYN Oncology

Administrative Assistant – Stony Brook, NY 06/2016 - 05/2017

Maintained switchboard

Greeted vendors

Scheduled conference room and appointments

Contacted patients

Administrative work

Created work docs, mailing labels, spreadsheets

Photocopied, scanned, faxed, e-faxed

Booked surgeries, obtained authorizations for procedures

Charted in EMS, PowerChart, and IDX

Education

Empire State University

2025 – BA, Education

SBI Campus, an affiliate of Sanford-Brown Institute

2009 – AS, Healthcare Management

Skills

Microsoft Word, Excel, Outlook, Multi-tasking, Team Player, Detail Oriented, Quick Learner, Emotional Support, Problem Solver, Schematic Specialist, Inventory Analyst, Exam Proctor, Package Deliverer

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