BPO Customer Care & Technical Support Specialist (WFH)

Michael Villanueva Banay

Brgy. Don Jorge Araneta Bago City

Negros Occidental 6101

**************@*****.***

095*-***-****

WORK EXPERIERCE

Iqor Talisay Convergys Bacolod

Customer Care Representative with Sales Technical Representative with Sales

Metro North Point, Talisay City 1 Sanparq bldg., Lacson St., Bacolod City

April 2025 – ongoing Sep 2017 – Dec 2017

Teletech Bacolod Transcom Bacolod

Technical Support Technical Support Representative with Sales

Robinsons Singcang, Bacolod City Tangub, Bacolod City

Aug. 2015 – Mar 2016 Nov. 2013 – January 2015

Panasiatic Solutions

Circumferential Rd. Bacolod City

Dec. 2012 – Oct. 2013

PERSONAL INFORMATION

Date of Birth : July 8, 1983

Place of Birth : Bago City

Civil Status : Single

Height : 5’3

Weight : 58 kg

Citizenship : Filipino

Language Spoken : English, Tagalog, Hiligaynon

EDUCATIONAL BACKGROUND

Primary : MSC Elementary School SY 1995 - 1996

Secondary : Ramon Torres M.S.C. Nat’l High School SY 2001 - 2002

Tertiary : BS in Marine Transportation VMA Global College SY 2004 – 2005

CHARACTER REFERENCE

Ralph Lumogdang John Artur Dinglasan

Team Lead Operations Manager

Iqor Talisay Iqor Talisay

Talisay City, Negros Occidental Talisay City, Negros Occidental

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