Isabella Lacks
Bradenton, FL *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier/Coffee Maker
Starbucks-Bradenton, FL
June 2022 to Present
I have to take orders make the drinks make the food it's pretty fun I love it Food Service Worker/Cashier
Compass Group-Bradenton, FL
June 2022 to Present
I have to prep food make fruit cups cut fruit make yogurt cups with fruit Customer Service
Walmart
July 2021 to Present
I have to return items make sure they are good to return and if there damage make a slip and I also do money center cash checks make sure the ID matches there information and there signature Digital shopper
Walmart-Bradenton, FL
October 2020 to Present
I had to shop for customers and dispense the orders and pre them and quality checks and make sure there stage right
Customer Service Supervisor (CSS)
Walmart-Bradenton, FL
December 2019 to Present
I had to count money make tills for the registers drop the tills at the end of the night and I had to red line make sure my lines dont get long and I had too fill self check outs Customer Service Representative
Florida power lights (fpl)-Tallahassee, FL
May 2021 to June 2023
I had to answer phone calls send out worker for power outages set up appointments Starbucks Barista
Education
10th grade
Bayshore High School-Bradenton, FL
December 2011 to August 2012
GED
Skills
• Barista Experience
• Computer operation
• Sales
• Cash register
• Complaint handling
• Bilingual
• Data entry
• Product demos
• Microsoft Word
• Barista experience
• Order entry
• Time management
• Live Chat
• Cash handling
• Phone communication
• Customer service
• Communication skills
• Customer support
• Grocery store
• Basic math
• Store opening procedures
• POS
• Warm calling
• Math
• Depositing cash
• Retail customer service procedures
• Coffee experience
• Cash handling machinery
• IVR
• Typing
• Stocking
• Communication Skills
• Hospitality
• Microsoft Outlook
• Making change
• Kitchen experience
• Windows
• Retail price checking
• Account Management
• Retail sales - Retail sales experience (1-2 years)
• Store closing procedures
• Closing sales
• Retail sales transactions
• Auditing experience within manufacturing industry
• Retail math
• Electronics store experience
• Phone etiquette
• Research
• Conflict management
• Auditing
• Fast casual experience
• Medical collection
• Leadership
• Processing cash transactions
• Microsoft Excel
• Balancing cash drawers
• Organizational skills
• Cooking
• Greeting customers
• Retail pharmacy experience
• Working with high schoolers
• Loyalty programs
• Customer returns handling
• Help Desk
• Guest services
Certifications and Licenses
CPR Certification