ALYSSA BARR
El Mirage, AZ *****
***********@*****.***
SUMMARY
Knowledgeable and professional Admin skilled in administrative support and customer service. Bringing 7 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
SKILLS
●Microsoft Office
●Reporting and documentation
●Organization
●Basic math
●Customer service
●Financial oversight
EXPERIENCE
Sands Chevrolet - Surprise
Surprise, AZ
Admin 11/2016 to Current
●Coordinated general office duties such as filing, faxing and data entry.
●Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
●Maintained filing and recordkeeping systems with efficiency and accuracy.
●Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
●Monitoring spreadsheets and updating reports.
●Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
●Supported management by verifying complete financial records accuracy for purchase orders, expense reports and cost center investments.
●Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
●Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports.
●Open, book and close repair orders for service department.
●Create purchase orders for multiple vendors and bill to repair orders.
●Assist in the process of finding potential employees by researching resumes and scheduling interviews for director. Assisting in hiring and onboarding process of new hires.
●Assist with all and any needs of the director and working as a team to support over twelve advisors, management and fifty plus staff members with day to day inquires and issues.
EDUCATION AND TRAINING
High School Diploma 05/2015
Dysart High School, El Mirage, AZ
CERTIFICATE IN MEDICAL OFFICE ADMINISTRATION AND BILLING AND CODING 11/2021
Brookline College, Glendale, AZ