Customer-Focused Retail & Service Associate

Gurjeet Kaur

**** **** ** ******, **

Phone: 778-***-****

Email: ***************@*****.***

Professional Summary

Motivated and reliable asssociate with strong customer service skills and over three years of combined experience in retail, food service, and volunteer roles. Skilled in payment processing, customer assistance, handling high-volume transactions, and maintaining clean and organized work areas. Known for accuracy, efficiency, and providing a positive customer experience.

Work Experience

Walmart — Deli Associate 3 March 2023 – Present

● Greet customers warmly and provide assistance.

● Check expiry dates and ensure product freshness.

● Perform deep zoning, rotating, and culling of merchandise.

● Assist with cooking, cleaning, and maintaining department standards.

● Support customers with food-related inquiries.

Habitat for Humanity ReStore — Volunteer 6 May 2024- 12 August 2024

● Assisted customers and donors with information and support.

● Processed donations by inspecting, cleaning, and pricing items.

● Handled cashier duties and maintained a courteous checkout experience.

● Restocked shelves, managed inventory, and maintained cleanliness.

● Followed policies, arrived on time, and ensured a safe work environment. Tim Hortons — Crew Member (Graveyard Shift) 1 January 2023 – 2 February 2023

● Took customer orders and processed payments (cash, debit, credit).

● Prepared food and maintained cleanliness of service areas.

● Stocked supplies and assisted with closing tasks

● Provided fast and friendly service to all customers. Supermarket (India) - Cashier 20 April 2021- 30 Sep. 2022

● Handled cash and credit card payments

● Managed large amount of money daily

● Communication with customers and maintained the highest quality of customer service

Skills

● Cash Handling & POS Operation

● Customer Service

● Communication

● Teamwork

● Problem Solving

● Time Management

● Accuracy & Attention to Detail

● Ability to work in fast-paced environments

Education

Bachelor's Degree in Arts (Punjabi University, Patiala) Master in economics (Punjabi University, Patiala)

Business Management Post-Degree Diploma ( vancouver community college) Availability

● Available Full-Time:

Monday, Thursday, Friday, Saturday, Sunday

Contact this candidate