Administrative Support Professional with 20 Years Experience

Job Seeker: Job Interest:

*****.**********@*****.*** 484-***-****

Summary

Dedicated and hardworking in receptionist roles with 20 years of experience in communication management, data capturing and customer services. I am interested in Administrative Position. I am highly proficient in database management, report generation and scheduling. I am skilled in Filing, Scanning, Payroll Procedures, Sales, Cash Handling, Medical Terminology and Patient Care. Currently Certified in CPR Training. I also Recognize and Report Child Abuse as a Mandated and Permissive Reporter in Pennsylvania with Certificate of Completion ACT 31 and ACT126 from University of Pittsburgh School of Social Work.

Work Experience

Bayada

20th & Arch St.

Philadelphia, PA 19104

3/25 – 11/25

I am a Habilitation Technician; I worked with disabled Clients that have Intellectual and Development Disabilities (IDD) that can’t manage on their own. I Talk to Them help with ADL’s and assist with entertainment and help them move around. Also go by Care Plans and Client Summary for Shift.

St. Barnabus Catholic School

Southwest, Philadelphia

Temp Position

9/24 -- 10/24

Administrative Assistant Included communication with Staff and Parents, helping children with their needs such as injury. Maintain Office Supplies, answering telephones and other Clerical Duties.

P/T Food Server

Compass Two LLC

Springfield, PA

2/23 –12/23

Prepared Food to serve to Students and Faculty, and Washed Cookware.

P/T Caregiver

Senior Helpers

Havertown, PA

7/22 – 1/23

Worked with Elderly and Handicap People and took Clients to Doctor appointments. Also went by Care Plans that explains the duties that are required.

P/T Customer Services Representative

David’s Bridal

Springfield, PA

3/22 – 7/22

Arrange Dresses and Steam Dresses and Clean Store.

P/T Direct Care Worker

Comfort Keepers

Springfield, Pa

2/09 -- 1/22

Worked with Elderly and Disable People, took vital signs, helped with Daily Living Skills, made Beds, ran errands and fixed Balance meals. Also went by Care Plans that explains the Duties for the Client.

P/T Ticket Agent

New Era Ticket

King of Prussia, PA

12/07 – 10/08

Customer Services Skills

Process Credit/Sales information for Customers by telephone.

Depot Clerk & Receiver

SEPTA

Philadelphia, PA

1/83 – 4/04

Resolved customer service issues in person and over the telephone

Sold Trans-passes and tokens

Post vehicles information for Bus and Rail Operations

Set Up Daily Operators Runs

Made Payroll adjustments, and distributed Payroll Checks.

Data Control Clerk

Schedule and Updated Job Submission for the Accounting Revenue System

Performed Data Entry using the CAPES IBM SYSTEM

Assisted the General Ledger Department with Month-end and Year-end Fiscal Reports

Processed and Signed Payroll Checks

Generated and Distributed Reports.

P/T Computer Operator

Graduate Hospital

Philadelphia, PA

7/82 – 1/83

Keyed and printed Inpatient and Outpatient Charges

Finalized Batch Totals

Performed Data Entry on the SMS IV PHASE COMPUTER using Patient Accounting Software

Generated Nursing Stations Reports and Backed Up Hospital System from Disk to Tape Unit

Daily Ran Daily Maintenance on the Hospital Main Computer System.

Education

Overbrook High School Diploma

Business Academic

Philadelphia, PA

Lincoln Technical Institute Diploma

Medical Administrative Assistant

Philadelphia, PA

Delaware County Community College

AAS Degree in Health Studies

Media, PA

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