Multilingual Customer Service & Administrative Professional
Resume:
Trinity Walker **** Nelson ave se
Grand Rapids, MI 49507
***************@*****.***
EXPERIENCE
Dunhams, Scottsbluff — Retail Associates/Cashier
February 2023 - May 2023
Provided friendly customer service by helping shoppers find products, restocking merchandise, and keeping the sales floor organized. Operated the cash register to process purchases, returns, and exchanges accurately. Followed cash-handling procedures, maintained a clean checkout area, and supported overall store operations as needed.
Little Smiles Daycares, Grand Rapids — Teacher’s
Assistant/Childcare Provider
January 2022 - January 2023
Supported lead teachers by supervising children, assisting with lessons and activities, and maintaining a safe, organized classroom. Helped children with social and emotional development, communicated with parents, and followed daily routines, hygiene, and safety procedures. Collaborated with staff to create an inclusive and nurturing learning environment. Drippedinhaircollection, Grand Rapids — Receptionist January 2021 - December 2022
Greeted and assisted visitors, managed phone calls and emails, scheduled appointments, and maintained an organized front desk. Provided administrative support, handled correspondence, and ensured smooth daily office operations.
EDUCATION
Forest Hills Northern, Ada — Highschool Diploma
August 2019 - May 2023
Tallahassee Community College, Tallahassee — Associate of Social Work
August 2023 - Current
SKILLS
Leadership
Oral and Written
Communication
Critical-thinking
Marketing
Computer Literature
AWARDS
Best Performer/ Employee of
the Month Award 2021
Excellence in Leadership
Award 2022
LANGUAGES
Fluent in English
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