Production/Operations Supervisor
Resume:
ERICA MCDANIEL
+1-706-***-**** *********@*****.*** Rome, GA 30161
Driving License: Yes
Results-driven Production Supervisor with extensive experience in optimizing workflow and enhancing team performance in high-volume manufacturing environments. Proven track record of leveraging mechanical knowledge and leadership skills to troubleshoot production issues, achieve quotas, and implement continuous improvement initiatives. Adept at employee training and quality control, ensuring adherence to safety regulations and good manufacturing practices.
Hanwha Advanced Materials White, GA
Production Line Supervisor
03/2025 - 09/2025
Began employment as Quality Assurance Technician; was promoted to Backsheet Production Line Supervisor at 62 days of employment
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Led and supervised team activities, ranging from raw material unloading through film coating and laminating process, including customer-specific slitting and packaging operations
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Analyzed labor costs associated with production activities, making recommendations for cost reduction initiatives when necessary.
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Coordinated closely with other departments to resolve issues quickly and efficiently.
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Collaborated with maintenance team members to troubleshoot equipment malfunctions or breakdowns promptly.
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Performed periodic inspections of the facility's equipment, facilities, and materials, ensuring regulatory compliance was maintained.
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Created detailed reports on production activities for upper management review.
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Hanwha QCells America White, GA
Production Line Supervisor
12/2023 - 01/2025
Responsible for managing production personnel and workflow processes to ensure that production quotas were met
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Responsible for troubleshooting production issues as they arose and putting corrective actions in place to effectively and efficiently resolve
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Responsible for facilitation of training and ongoing support for production personnel
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Monitored employee performance to ensure compliance with safety regulations, quality standards and production goals.
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Provided technical support in troubleshooting mechanical issues on the production line equipment.
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Kerry Ingredients & Flavours Calhoun,
GA
Production Supervisor
06/2022 - 12/2023
Effectively assigned and managed labor to efficiently complete production schedules
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Documented employees time in Kronos, trained and coached employees on all aspects of their jobs including GMPs, work documentation and safety
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Enforced company policies and procedures and enforced safety regulations and good manufacturing practices
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Professional Summary
Experience
EM
Analyzed and resolved production problems, also assisted employees in solving work problems
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Kellogg's Company (Snacks Division)
Rome, GA
Production Supervisor/Operations
Supervisor
02/2016 - 06/2022
Began employment as entry-level feeder/packer associate, promoted several times during employ to machine operator, team lead/relief supervisor, and ultimately salaried production supervisor
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Led all activities on assigned shift working towards production goals, material changes, and schedules
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• Responsible for facilitating training of employees
• Completed production reports
• Predicted troubles and delays for production schedules
• Motivated and trained employees on repair and maintenance Supervised and synchronized the production subdivisions to produce a quality product at the lowest possible cost
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Responsible for accurate time-keeping of employees in order to prepare daily labor summaries (via Kronos application)
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Packed finished product in accordance with prescribed packaging procedures
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• Operated processing and packaging equipment
• Troubleshot mechanical issues on machines and conveyors Performed sanitation on machinery in accordance with HACCP regulations
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• Obtained forklift certification (Electric and propane) Bekaert Rome, GA
Quality Lab Technician
06/2010 - 04/2014
Performed chemical analysis of coating on steel cord wire and hose reinforcement wire utilizing Analytical Axios X-ray spectrometer machine
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Responsible for organizing and reporting of testing data (via spreadsheets)
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Used inventory management system (SAP) to monitor and ensure proper cataloging of testing samples
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Responsible for updating and maintaining training records of laboratory employees
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Sara Lee Bakery Group Rome, GA
Quality Assurance Technician
01/2000 - 07/2009
Inspected raw materials and finished product for adherence to company specifications
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Responsible for obtaining, preparing and testing samples using various gauges including scales, calipers and micrometers
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Recorded inspection and testing data and took appropriate measures to correct irregularities
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Performed calibrations, pre- and post- maintenance checks on testing machines and gauges to ensure efficient and safe operation
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Documented test procedures to produce replicability and compliance with standards.
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Jacksonville State University Jacksonville, AL
November 1996
Georgia Highlands College Rome, GA
May 1994
Education
• Microsoft Office • Mechanical knowledge
• Quality Control • Employee evaluation
• Leadership • Continuous improvement
• Data collection • SAP
• Root cause analysis • Supervising Experience
• Forklift • Quality Assurance
• Materials handling • Process improvement
Licensed Forklift Operator Certification, Kellogg's Company (Snacks Division) 2016
• Forklift Trainer Certification, Kerry Taste & Nutrition, 2022
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Authorized To Work: US
References available upon request
Skills
Certifications
Personal Information
References
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