Shrutika Gawali Salesforce Developer
Nagpur, India +91-841******* ️ **************@*****.***
linkedin.com/in/shrutika-gawali-a96208211 trailblazer.me/id/sgawali5
SUMMARY
Salesforce Developer with over 3+ years of hands-on experience delivering scalable solutions using Lightning Web Components (LWC), Apex, and REST APIs across Sales, Service, and Financial Services Clouds. Salesforce Certified Platform Developer I and Administrator with a proven ability to automate business processes, enhance system performance, and deliver user-centric solutions aligned with business goals.
TECHNICAL SKILLS
Salesforce Development: LWC, Apex, Triggers, SOQL/SOSL, Queueable Apex, Batch Apex, Schedule Apex, REST API, Test Classes, Visualforce Page
Configuration: Workflow Rules, Process Builder, Approval Processes, Reports, Dashboards, OWD, Sharing Rules, Data Modeling
Clouds: Sales Cloud, Service Cloud, Financial Services Cloud
Web Technologies: HTML, CSS, JavaScript
Tools: Data Loader, Workbench, Postman, Azure DevOps
Methodologies: Agile
PROFESSIONAL EXPERIENCE
Salesforce Software Engineer Ciklum India Aug 2022 – Sept 2025
- Migrated Service Cloud to Financial Services Cloud, providing advisors a 360 client view.
- Built custom LWCs for financial account activity tracking with infinite scroll and dynamic filtering.
- Automated check return queue processing using asynchronous Apex, reducing manual effort by 40%.
- Developed Apex REST integrations for external financial systems and maintained 85%+ test coverage.
- Awarded 2 Star Awards for exceptional delivery and team contribution.
Market Research Executive The Lead Market, Nagpur Dec 2019 – Feb 2022
- Performed data collection and analysis for targeted campaigns, improving lead conversion accuracy.
Customer Communication Executive Edr Continuous Information Pvt Ltd Oct 2018 – Jan 2019
- Managed outbound marketing emails and maintained campaign reports.
PROJECTS
Financial Services CRM (2022 – 2025)
- Transformed legacy Salesforce org into Financial Services Cloud, enhancing portfolio and account management.
- Developed LWCs integrated with Apex controllers to display consolidated financial data for advisors.
- Implemented advanced filtering, pagination, and data caching for faster UI response.
- Technologies: LWC, Apex, SOQL, REST API, Queueable Apex, JavaScript, HTML, CSS
Textile Manufacturing CRM
- Built CRM for B2B textile management automating client and retailer scheduling and sales tracking.
CERTIFICATIONS
- Salesforce Certified Platform Developer I
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified AI Associate
ACHIEVEMENTS
- 2 Star Award Winner – Recognized for outstanding project delivery and innovation.
- Earned 183725 Trailhead points, 311 badges, and 5 Superbadges.
- 1st Prize – Project Gurukul 2.0 (Ciklum Internal Competition).
EDUCATION
B.E. in Computer Science – Priyadarshini JL College of Engineering, Nagpur (2017) 74%
LANGUAGES
English Hindi Marathi