Canadian Experience Professional Seeking Growth

AMANDEEP SINGH

■ Brampton ON L*A*J* ■ 437-***-**** ■ ***************@*****.*** ■

PROFESSIONAL Strong leader and problem-solver dedicated to streamlining operations to decrease costs

SUMMARY and promote organizational efficiency. Uses independent decision-making skills and sound

judgment to positively impact company success.

SKILLS • Customer Service • Critical Thinking

• Problem-solving abilities • Problem Resolution

• Active Listening • Call center experience

WORK EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE 05/2024 to 08/2024

Staples, Toronto, ON

• Managed high-stress situations effectively, maintaining professionalism under pressure

while resolving disputes or conflicts.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat

business.

• Handled escalated calls efficiently, finding satisfactory resolutions for both customers

and the company alike.

• Responded to customer requests for products, services, and company information.

PAINTER 10/2023 to 04/2024

Everest Sparkle Building Manintainance Ltd., Mississauga

• Painted surfaces using brushes, spray guns, and paint rollers.

• Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other

materials.

• Painted indoor areas such as hallways, bathrooms, and lobbies.

• Maintained a clean and organized workspace, minimizing disruptions for clients during

projects.

WAREHOUSE ASSOCIATE 08/2023 to 10/2023

TJX Companies, Mississauga, ON

• Prepared orders for shipment by picking, packing, and labeling merchandise.

• Worked safely around moving machinery.

• Collaborated with team members to achieve daily targets and complete tasks efficiently.

• Performed inventory control, such as counting, and stocking merchandise.

EDUCATION Master of Arts : Engineering, 12/2018

Doaba Group of Colleges - Electrical And Communication Engineering

LANGUAGES English

Full Professional

AVAILABILITY I am currently on a work permit in Canada. I am available full-time for shifts either day or

night.

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