Public Relations Manager with Operations Expertise
Resume:
C i e r a R o d n e y
P u b l i c R e l a t i o n s M a j o r
Experienced manager, successful at orchestrating operations, and leading employees. Background encompassing problem resolution, business development, and customer relations. Thrives in competitive markets with unsurpassed drive, passion, and commitment to exceeding expectations in customer satisfaction, revenue, and helping cost controls.
WORK EXPERIENCE
PROFILE
Steak n Shake - Manager
The Holiday Bar - Bartender
The B.O.B - Bartender
2019 – 2021
2021-Current
2022 – 2023
Serving skills aquired in first year
BOH skills acquired during first year
Responsible for multiple BOH stations at a time
Assistant manager into full management position
Closing/opening entire restaurant responsibilities Responsible for multiple location keys
Responsible for employee scheduling, truck orders, counting drawers, and bank runs/ deposits
Constant communication with multiple GMs
Provide service for over 1000+ customers every weekend Fast paced atmosphere
Opening/closing bar duties
Weekly inventory
Communication skills
Customer service skills
Social perceptiveness
Teamwork
Adaptability
Trained in bar-backing and security for when needed Grand Rapids Gold Basketball Marketing
Assisted in the execution of all game-related, grassroots & community events, and promotions
Provided support to operations and marketing teams at all Gold home games (24 total, not including playoffs)
Checked promotional night inventory and other game-related tasks SKILL
Management Skills
Digital Marketing
Negotiation
Critical Thinking
Communication Skills
EDUCATION
Grand Valley State University
Bachelor of Advertising & Public
Relations
Completed in 2024
Aug 2015 - Nov 2019
August 2016- Nov 2019
Help Pregnancy Crisis Aid Inc.
Kids Food Basket
VOLUNTEER SERVICE
Grand Rapids
*******@****.****.***
INTERNSHIP EXPERIENCE
Adobe Photoshop
Adobe illustrator
Opening the bar and closing responsibilities
Counting personal drawer
Dinner service skills
Expoing skills
Heavy teamwork environment
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