Multifaceted Customer Service & Support Professional
Resume:
Hakimarde M. Roberts
Florence, SC 29506
*********@*****.***
SUMMARY OF QUALIFICATIONS
Excellent communications, interpersonal and customer service skills.
General Office Skills; Microsoft Word; light typing
Embraces change
Entrepreneurial spirit
Excellent Logical Problem Solving Skills
Customer Focus and Teamwork Focus
PROFESSIONAL EXPERIENCE
Applied ABC, Brooklyn, NY 08/30/23- 11/1/23
Applied Behavior Therapist
● One on one daily therapy with my client
● Handling an behaviors that may arise
● Working to push our client into daily living skills and more Dash N Dogz, Florence, SC 8/21/23- Present
Restaurant Floater
● Attending to the public needs
● Food preparation for the day
● Making sure our restaurant stays organized
Home 2 Suites, Florence, SC 6/26/23- 8/20/23
Guest Service Representative
● Keeping our lobby neat
● Restocking our guest pantry
● All duties required for our guest as a GSR Agent Buc-ee’s, Florence, SC 2/3/22- 6/23/23
Cashier
● Keeping the beverage and coffee area organized
● Running gas machines and all cashiering demands
● Stocking and inventory kept for cigarettes
Young's Food Stores, Florence, SC 11/3/22- 12/12/22 Cashier
● Cashiering and stocking the store
● Handling gas request and customer needs
● Inventory kept for cigarettes and lotteries
Dash N Dogz, Florence,SC 12/21/21- 10/14/21
Restaurant Floater
● Preparing all food needed for business
● Greeting customers, taking orders
● Washing dishes and more
Manhattan Star Academy, Manhattan, NY 07/10/20-12/17/21 Paraprofessional
● Caring for children with autism needs
● Dealing with behaviors and assisting in therapy sessions
● Assisting within the education, electives of our students Shepherd Intermediate School, Shepherd, TX
Paraprofessional 04/13/18- 10/2018
● Assisting children and Teachers in daily tasks
● Cafeteria and playground monitoring
● Teaching music appreciation with my students
Hampton Inn Suites, Florence, SC
Guest Service Assistance 04/2016-07/2017
● Utilized hotel management systems
● Assisted guests with accommodations
● Member of environmental services team
The Source Clothing, Florence, SC 05/2012- 12/2014 Store Representative
● Assisting customers with merchandise, inventory task and supplies
● Keeping our stockroom organized and replenish with merchandise
● Answering phone system, and helping with shrinkage issues Ross Dress For Less, Florence, SC 10/2010- 05/2012 Fitting Room Attendant
● Shrinkage for store inventory
● Operating cash register
● Being a dedicated employee with our shoppers
Hampton Inn Suites, Florence, SC 05/2009- 10/2010
Front Desk Representative
● Secretary Duties along with helping in all departments
● Business Center Assistance
● Laundry Facilitator
EDUCATION
Everest Phoenix College 2012-2013
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