Bilingual Customer Service & Logistics Specialist
Resume:
Jorge Posada
Dallas, TX
*****************@*****.***
Objective: Motivated and bilingual seeking to apply strong customer service, lead generation, and logistics experience in a dynamic role that supports client satisfaction and business growth.
Summary
Bilingual, with experience in customer engagement, sales, and inventory operations. Proven ability to provide excellent client service, manage detailed tasks efficiently, and work effectively in team environments. Eager to bring strong interpersonal skills, attention to detail, and enthusiasm to a customer-facing role.
Experience
Power Washing Technician – Rolling Suds, DFW, TX
- Handle tasks given with great diligence
- Engage with customer to ensure that project was to their satisfaction
- Learned how to use different chemicals, pressure wands/guns for top notch performance
Lead Generator – Sunny Service, Dallas, TX
May 2025 – August 2025
- Engaged directly with in-store customers to understand their needs and introduce HVAC service solutions
- Delivered high-quality customer service and product guidance tailored to each client
- Acted as the first point of contact for prospective clients and transitioned them smoothly into service delivery
- Developed persuasive communication skills while maintaining professionalism and brand trust
CNC Router Technician- TNE Signage, Dallas, TX
August 2024 – April 2025
-Quickly learned ins and outs of the machine
-Was able to organize cut out parts for maximum efficiency for assembly
-Developed new strategies for better work out put
Shipping & Receiving Lead – Dealer Industries, Grand Prairie, TX August 2022 – August 2024
- Supervised a small team handling daily incoming freight and restocking operations
- Logged shipments, managed damaged product reports, and coordinated closely with management
- Ensured fast and accurate data entry for inventory tracking Warehouse Associate – Dealer Industries, Grand Prairie, TX August 2022 – August 2024
- Lifted, sorted, and stocked products while following safety and chemical handling protocols
- Worked collaboratively in team environments and assisted with customer order fulfillment
- Maintained consistent accuracy and quality in packaging and labeling tasks Education
W.T. White High School – Dallas, TX
Graduated 2022 (GED)
- Completed requirements one year early through accelerated coursework Projects
HVAC Maintenance Assistant
- Replaced industrial filters, cleaned ducts, and maintained AC systems under supervision
- Developed technical know-how and safety awareness in hands-on settings Skills
● Data Entry & Inventory Software
● Fluent Bilingual (English/Spanish)
● Team Leadership & Collaboration
● Team Player
● Customer Service & Sales
● Fast Learner & Adaptable
● Attention to Detail
● Task Management
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