Flight Instructors: Safety, Curriculum & Operations Lead

PROFESSIONAL SUMMARY

CERTIFIED FLIGHT INSTRUCTOR

** *** *****

OPERATOR /OWNER Nov 2019

Rodeo Concierge inc Los Angeles

OPERATOR/ OWNER Nov 2019 - Present

The Pegasus LLC Los Angeles

CERTIFIED FLIGHT INSTRUCTOR 2020 - Dec 2021

Ascent aviation Los Angeles

SKILLS

BACHELORS DEGREE IN MASS COMMUNICATION Jan 2011

middlesex university egypt

Graduated advertising and public relations

Instructs aspiring pilots, enhancing skill sets and ensuring flight readiness. Guided students to successfully obtain pilot licenses. Expert in aviation safety, navigation, and communication protocols. Addresses individual learning challenges, tailoring lessons for optimal understanding. Contributes to a safer aviation community through comprehensive training. Lead flight instruction programs, ensuring rigorous safety standards and compliance with FAA regulations. Develop tailored curricula for diverse student needs.

Managed daily operations, boosting service quality and client satisfaction. Expanded client base through strategic partnerships and effective marketing. Created efficient scheduling systems, reducing wait times and enhancing service delivery. Resolved client issues promptly, maintaining high retention rates. Implemented cost-saving measures, improving overall profitability. Led concierge operations, enhancing guest satisfaction and streamlining service delivery. Implemented innovative solutions, resulting in improved efficiency and client retention. Oversee strategic planning, cultivate client relationships, foster team collaboration, achieve goals Spearhead company vision, identifying market opportunities and developing long-term strategies to ensure sustainable growth and competitive advantage.

Trained students in flight techniques, enhancing safety and proficiency. Developed tailored lesson plans, resulting in improved student pass rates. Conducted pre-flight briefings, ensuring adherence to aviation regulations. Assessed student performance, providing constructive feedback for skill advancement. Instructed student pilots in flight techniques, safety procedures, and aviation regulations. Conducted pre-flight checks and post-flight debriefs to ensure adherence to standards. June 2022-

Present

EMPLOYMENT HISTORY

4 Mostafa anany st, Cairo, Egypt

+201*********

MAHMOUD ATTIA

EDUCATION

Experienced customer focused professional with a diverse background in aviation, advertising and sales . with extensive experience in high-touch service environments, specializing in High-Net-Worth (HNW) clientele. Combines expertise in luxury concierge services, aviation hospitality, and elite customer relation with a background in flight instruction, sales, and strategic branding. Adept at anticipating client needs, delivering white- glove service, and fostering long-term loyalty in exclusive industries.

*Conflict Resolution*– De-escalation and problem-solving for high-stakes situations.

*Luxury Concierge – Travel coordination, event planning, and VIP logistics.

*Aviation Hospitality – Seamless flight experiences for private clients. COMMERCIAL PILOT LICENSE Jan 2011 - Dec 2011

universal air academy Los Angeles

LANGUAGES

English (Highly proficient), arabic (Native).

HOBBIES

hiking, yoga and beach tennis

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