Ilen Gonzalez **** NW ***th Terrace
Miami Lakes, 33018, FL
********@*****.***
EXPERIENCE
Baptist, South Miami Hospital— Outreach Patient
Phlebotomist
February 1998- December 2006
As an Outreach Patient Phlebotomist, I collected and processed blood specimens with accuracy and attention to detail while ensuring patient comfort through compassionate care. I maintained strict compliance with safety, infection control, and HIPAA standards, and coordinated effectively with laboratories and healthcare providers to support timely specimen delivery and accurate test results.
Gely Pediatrics, Kendall, Florida — Medical Assistant & Pediatrics Phlebotomist
December 2006 - July 2010
As a Medical Assistant & Pediatrics Phlebotomist, I provided both clinical and administrative support in a fast-paced healthcare setting while specializing in pediatric patient care. I performed venipuncture and specimen collection with precision, ensuring accuracy in labeling and documentation, while creating a calm and reassuring environment for children and families. In addition to phlebotomy, I assisted physicians with examinations, administered vaccines, managed patient records, scheduled appointments, and upheld strict compliance with infection control, HIPAA, and safety protocols. My role required a balance of technical skills, attention to detail, and compassionate care to support positive patient experiences and efficient clinic operations. Sanchez Cazau Medical Group, Hialeah Hospital — Medical Assistant & Phlebotomist
December 2010 - October 2016
As a Medical Assistant & Phlebotomist in a family practice, I provided both clinical and administrative support in a fast-paced healthcare setting. I performed venipuncture and specimen collection with accuracy and attention to detail, ensuring proper labeling, documentation, and compliance with safety and HIPAA standards. In addition to phlebotomy, I assisted physicians with examinations, administered vaccines, managed patient records, scheduled appointments, and supported efficient clinic operations while delivering compassionate patient care to patients of all ages. SKILLS
Venipuction & Specimen
Collection
Infection Control & Safety
Compliance
Patient Care & Compassion
Attention to Detail
Bilingual
LANGUAGES
Spanish-Native
English- Intermediate
EDUCATION
Gabriela Aris, Cardenas, Cuba — Nurse Technician
Graduation 1991
Hispanic American International Association, Miami, Florida Completion 1998
Certified Phlebotomy Technician (Certification Number P90000567211221)