Workers Compensation Claims Specialist with BI Experience
Resume:
Sharon Anne McCoy
Vancouver, WA *****
Skilled in investigations, training staff and establishing rapport with clients and claimants. Self-motivated with exceptional communication and computer capabilities. Adjudicating claims for individuals who suffered physical injury on the job or in automobile accidents. Investigating claims, interviewing, and taking statements from various involved parties. Experienced in communicating with medical providers and record departments, while reviewing previous medical records with the intent of making determinations on applicant's eligibility for benefits. These are certainly transferable skills to other applications as needed. Education background included law and public administration. Courses studies included writing legal briefs along with examining policies and unintended consequences of laws.
Education
Bachelor of Arts. in Public Affairs, with focus on Administration, Magna Cum Laude Honors, Washington State University (Graduated 2007)
Accepted into the Master in Public Affairs Program at Washington State University- one year completed 2007-2008
Associate of Arts degree with honors, Clark College, Vancouver, WA (Graduated 2005)
Skills:
Software: Microsoft Office Suite training in PowerPoint, Excel, and Word Training
People skills: Excellent communication skills, Strong organizational abilities, Attention to detail
Employment History
Q-Temps Apr 2025-Dec 2025
Workers Compensation Adjuster- Licensed by the State of Oregon
Worked under short term contract with Q-Temps to manage Workers Compensation claims for Broadspire.
Provided backup for Adjusters on LOA and provided new claims management.
Manage Workers Compensation Claims for various employers in the State of Oregon
Investigate Claims, Manage indemnity payments, and reimbursements
Coordinate with company management to obtain accommodation records
Contact Medical providers to obtain records, Schedule Independent Medical Exams
Contact Claimants to determine mechanism of injury, time loss, and any ongoing issues.
Jonus Solutions Nov 2024-Jan 2025
Workers Compensation Auditor
Worked under short term contract with Davies Group to audit Workers Compensation claims for Allianz.
Sedgwick Claims Management Services Jan 2022 – Jan 2024
IAP Claims Examiner for TPA Sedgwick
Licensed by the State of Oregon
Manage Workers Compensation Claims for various employers in the State of Oregon
Investigate Claims, Analyze Average Weekly wage, Manage indemnity payments, reimbursement
Coordinate with company management to obtain accommodation records
Contact Medical providers to obtain records, Schedule Independent Medical Exams
Contact Claimants to determine mechanism of injury, time loss, and any ongoing issues. Advise them of the process, their rights and responsibilities.
Washington State Senate Nov 2020 – Jan 2021
Executive Assistant
Set meeting schedules with various offices, committees, and agencies.
Managed Casework for constituents.
Manage information flow in a timely and accurate manner.
Manage executives’ calendars and set up meetings.
Track daily expenses and prepare weekly, monthly, or quarterly reports
State Farm Auto Insurance Aug 2019 – Jul 2020
Claims Investigator for Bodily Injuries
Handled MVA cases in Michigan and Nevada
Investigate suspicious insurance claims.
Consult police and hospital records.
Consult with accountants, repair shops, lawyers, and physicians to get expert evaluation.
Determine fault and award payments negotiated.
Washington State Senate Republican Caucus Jan 2019 – May 2019
Session Aide (temporary position for duration of session)
Researched history of women in politics
Researched school district budget needs for the next biennium
Office duties such as answering phones and greeting visitors
Miloscia Committee Mar 2018 – Dec 2018
Campaign Manager for Senator Mark Miloscia
Plan, Schedule, Organize and manage fundraising events and all related campaign activities.
Oversee the quality of the content created by copywriters and designers to ensure that brand identity is adhered to.
Manage Interns and Volunteer team of 80 individuals.
Manage the campaign schedule for the Senator.
Avis/Budget Group Mar 2015 – Mar 2018
Rental Sales Associate
Customer Service
Check customer rental parameters for ensuring understanding of rates and service charges.
Update rental agreement files, notify customers of overdue rental vehicles and inquire on expected date of return and process rental extensions.
Handle customer issues or direct messages to appropriate personnel.
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