Remote Customer Support Specialist with Strong Communication

T i a r ra-Mishelle Flynn

Objective

Reliable and customer-focused

professional with a high school

diploma and strong

communication skills. Seeking a

remote customer service position

where I can provide excellent

support, resolve customer concerns

efficiently, and contribute to a

positive customer experience.

Comfortable working

independently from home and

using digital tools.

Skills & Abilities

• Accountable

• Detail-oriented

• Critical Thinking

• Customer support (Phone,

Chat, Email)

• Problem Solving and Conflict

Resolution

• Basic Computer Skills (Email,

Zoom, Microsoft

Word/Google Docs)

• Communication Skills

• Multitasking

• Fast Learner

Experience

MCDONALD'S CREW MEMBER JULY 2021 – MAY 2022

• Provided Prompt and courteous service to customers in high volume settings

• Accurately took an average of 50+ customer orders daily while ensuring attention to detail in order processing

• Handled 30+ customer inquiries and complaints daily by actively listening and providing tailor solutions, directly improving customer satisfaction

• Collaborated with a team of 5 to consistently maintain cleanliness standards, ensuring a welcoming environment for over 100 customers daily

DOOR TO DOOR SALES REPRESENTATIVE JULY 2023 – SEP 2023

• Successfully interacted with over 50 potential customers through door-to-door outreach, promoting eco-friendly products for Smart Green

• Resolved customer objections and answered inquiries, resulting in a 20% increase in sales during my tenure

• Consistently maintained professionalism and resilience while handling over 50 rejections weekly in a demanding sales environment

• Documented customer information and sales outcomes for over 50 transactions weekly using company CRM systems

DOLLAR GENERAL SALES ASSOCIATE MAR 2024 – SEP 2024

• Provided exceptional customer service to 50+ customers daily with product inquiries and recommendations, leading to a 15% increase in sales during my tenure.

• Processed an average of 50 cash and card transactions daily, ensuring accuracy and efficiency in a fast-paced retail environment. Education

360 HIGH SCHOOL PROVIDENCE, RI SEP 2018 – JUN

2022

Got my high school diploma and graduated with good grades. *************@*****.*** ٠ 9 PARKIS AVE, PROVIDENCE, RI 02907 ٠-401-***-****

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