Bilingual Customer Service Professional with Strong Team Spirit

SHARON

ASTUDILLO

609-***-****

*****************@*****.***

PROFILE

Bilingual with customer services; a warm and friendly demeanor. Skilled at problem resolution. Team builder attentive to customer needs. Track record of being a person who tries to meet the expectations of the employer and try to meet the proposed objectives.

KEY SKILLS WORK EXPERIENCE

• Bilingual: Spanish and

English

• Excellent listener

• Friendly, courteous, &

service oriented

• Poised under pressure

• Critical thinking

• Team player

• Compassionate

• Accountable

Education

Accounting

• Universidad Técnica

de Machala

Machala, Ecuador

December 2014

• Newcomers High

School

Queens, NY

June 2001

PASA

Home Depot East Windsor, NJ

2023 - Present

• Welcomed customers and help locate items.

• Monitored sales floor to identify customers in need of assistance.

• Maintained friendly and outgoing personality to promote positive work environment and build customer loyalty.

• Training new personnel.

Cashier

Burlington Store East Windsor, NJ

2023 - Present

• Resolve customer complaints.

• Managed backup inventory ordering and shelf stocking.

• Assisted 50+ daily customers with checkout and

outstanding questions.

• Maintained cleanliness and order.

Waitress

IHOP East Windsor, NJ

2022 - 2023

• Greeted, seated and served 50+ customers.

• Stocked napkins, syrups, silverware, and other supplies.

• Followed guideline for allergy and diet concerns and obey food handling safety regulations and procedures.

Contact this candidate