Operations & Security Professional with Leadership Experience

WILLIAM BOGAN

Chicago, IL *****

773-***-**** ********@*****.***

Willing to Relocate • Authorized to Work in the U.S. PROFESSIONAL SUMMARY

Reliable and adaptable operations and security professional with 10+ years of experience across security services, transportation, and team supervision. Strong communicator with proven success in high-pressure environments while maintaining safety, professionalism, and accuracy. Skilled in staff training, workflow coordination, and customer interaction. Seeking to bring strong operational, driving, and security expertise to a growth-focused organization. PROFESSIONAL EXPERIENCE

Operations Manager — FleetLogix, Chicago, IL (May 2021 – December 2024)

• Supported nationwide site launches, ensuring operational consistency across multiple regions.

• Recruited, trained, and onboarded drivers and vehicle service agents, increasing team readiness and performance.

• Managed scheduling, assignments, and daily workflow for efficient fleet operations.

• Enforced safety and quality-control procedures to reduce risk and ensure compliance.

• Provided leadership and performance guidance across multi-state teams. Groundsman / Foreman — Big Boy Tree Service, Tampa, FL (September 2020 – May 2021)

• Supervised tree-care crews, ensuring safe and timely project completion.

• Performed trimming, cutting, and pruning using professional-grade equipment.

• Cleared debris and maintained clean, hazard-free job sites.

• Conducted safety checks and ensured equipment compliance. Shipment Processor — Dollar General Distribution Center, Jonesville, SC (November 2019

– July 2020)

• Processed inbound/outbound freight with high accuracy.

• Secured shipments to prevent product damage and ensure fulfillment standards.

• Organized materials into designated warehouse zones while maintaining safety.

• Operated scanning tools and inventory systems to support workflow efficiency. EDUCATION

High School Diploma — Brandon High School, Brandon, FL (Class of 2002) CORE SKILLS

Security & Surveillance: CCTV Monitoring, Loss Prevention, Access Control, Event/Club Security, Personal Protection, Gaming Security

Driving & Transportation: Cargo/Passenger Vans, Box Trucks, Interstate/Rural/Urban Driving, Defensive Driving, Delivery Operations

Operations & Leadership: Team Supervision, Training & Onboarding, Scheduling, Workflow Coordination, Time Management

Customer Service & General: Customer Service, Communication, Hotel/Restaurant Experience, Cleaning & Sanitation, Problem Solving

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