Customer Service & Technical Support Professional

Raymond Denton

**********@*****.***

+1-903-***-****

Authorized to work in the US for any employer

Work Experience

Self Employed

Self Employed

March 2024 to Present

Customer Service

Concentrix

December 2023 to March 2024

Self Employed

Self Employed

June 2023 to November 2023

Tier 1 Technical Support

Connexus Resource Group

November 2022 to June 2023

Education

Upper secondary education

High school diploma

Skills

• Technical Proficiency

• Writing skills

• Microsoft Word

• Hand tools

• Client services

• Active Directory

• Custodial Experience

• Cleaning

• Phone etiquette

• Quality Inspection

• Manufacturing

• Microsoft Excel

• Microsoft Office

• Heavy lifting

• Customer service

• Bilingual

• Customer support

• Data entry

• Customer support experience within retail industry

• Technical support

• Customer service problem-solving

• Order entry

• Microsoft Outlook

• Communication skills

• Outbound calling

• Laundry

• Call center experience

• Phone call management

• Proofreading

• Customer support experience within telecommunications industry

• English

• Time management

• Windows

• Packaging

• Computer networking

• Machining

• Assembly

• Phone customer support

• Sales

• Live chat

• Analysis skills

• CRM software

• Search engines

• Software troubleshooting

• Social media management

• Computer operation

• Productivity software

• Email customer support

• Organizational skills

• Typing

• Leadership

• Administrative experience

Languages

• English

Certifications and Licenses

Driver's License

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