Operations & Insurance Sales Specialist with Leadership Potential

Ar’Keylius Brooks

Natchitoches, LA *****

n **********@*****.*** n 318-***-****

Professional Summary

Motivated professional with extensive experience in industrial operations, security, and insurance sales. Proven ability to manage high-stress situations, adapt to dynamic environments, and lead teams effectively. Technically proficient and detail-oriented, with expertise in data entry, system troubleshooting, and client relationship management. Six Sigma certified and driven to contribute to operational excellence and innovation. Pursuing a Bachelor's in Computer Information Systems and Finance to further my understanding.

• Process Optimization

• Data Entry & Analysis

• Critical Thinking & Troubleshooting

• Team Leadership & Coordination

• Microsoft Office Suite (Excel, Word – Certified Expert)

• Forklift Operations (Certified)

• Safety Procedure Development

• Customer Service & Sales Excellence

Education

Bachelor of Science in Computer Information Systems and Finance (In Progress) Northwestern State University, Louisiana

Associate’s Degree in General Studies

Northwestern State University, Louisiana – December 2023 Certifications

• Louisiana Personal Lines Insurance Certification

• Six Sigma Qualified

• CompTIA IT Fundamentals (ITF+) Certification

• Forklift Certification

• Microsoft Word Expert (2019)

• Microsoft Excel Associate (2019)

Professional Experience

Insurance Agent

Kemper Life, Alexandria, LA — July 2025 – Present

• Provide personal lines insurance coverage, specializing in life, accident, and fire insurance policies.

• Utilize Vymo and Salesforce applications for lead management, client tracking, and policy renewals.

• Conduct client consultations to assess coverage needs and recommend suitable insurance solutions.

• Generate and process applications, maintaining compliance with Louisiana insurance regulations.

• Collaborate with management to develop marketing strategies and community outreach campaigns. 2nd Assistant / Qualified 1st Assistant

International Paper, Campti, LA — October 2017 – Present

• Assist in leading crew operations, coordinating tasks, and ensuring smooth process flows.

• Perform data entry using the PPR system to track and optimize production metrics.

• Support threading the winder and dressing the reel in high-paced production settings.

• Troubleshoot mechanical systems and oversee machinery to minimize downtime.

• Serve as a liaison between dock crew and crew leaders to align schedules effectively. Core Competencies

G4S Secure Solutions, Irving, TX — October 2015 – September 2017

• Operated digital radio and CCTV systems, responding to emergencies with precision.

• Documented communications and managed alarm systems to ensure operational security.

• Investigated security incidents and reported findings to corporate security and HR teams.

• Created and revised operational procedures to enhance security protocols.

• Monitored global events and weather systems to ensure traveler and site safety. Warehouse Associate – Shipping Clerk

Ingram Micro Mobility, Fort Worth, TX — February 2014 – November 2015

• Managed product transfers and inventory using pallet jacks and forklifts.

• Ensured shipping accuracy by cross-checking manifests and load documentation.

• Collaborated on warehouse layout improvements for increased efficiency and safety.

• Maintained stock quality control and supported production flow continuity. Achievements

• Three-time Dean’s

• Two-time President's List

• Honor’s List – Spring 2024.

• Consistently recognized for team leadership, operational efficiency, and customer service excellence. Global Security Operations Center Operator

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