Darla McDonald
Client Support Manager
***********@*****.***
Lafayette, 70508-6018, United States
Compassionate Client Support Manager with over two years of experience in caregiving and activities direction. Proven ability to communicate effectively and engage clients through tailored activities, fostering a supportive environment. Successfully facilitated diverse activities, enhancing client satisfaction and well-being. Possess a background in cosmetology, offering additional services to clients. Eager to contribute strong interpersonal skills and a client-centered approach to improve service quality and foster relationships in a dynamic setting. WORK EXPERIENCE
The McDonald Family
Quitman, MS 06/2022 – 03/2023
Caregiver
Provided reliable transportation for the patient.
Ensured the patient had all necessary supplies and support. The patient was a 97-year-old woman with severe dementia, requiring assistance with supervision, feeding, and bathing. Oversaw the patient, who was at high risk of falls and prone to wandering. Engaged in simple games and watched evening shows to establish a soothing nighttime routine. This role reinforced my skills in compassion and patience.
The Oaks Care and Rehabilitation
Meridian, MS 05/2023 – 11/2023
Activities Director
Developed and maintained a weekly calendar of activities. Communicated the calendar details to residents, rounding them up to participate in the activities. Facilitated engaging activities such as puzzles, Bible devotion, crocheting, painting, and weekly Bingo with popcorn and refreshments. Leveraging my cosmetology education, I provided haircuts, perms, and nail services.
Mimos
Quitman, MS 01/2021 – 05/2024
Student and Waitress
Admitted into the Respiratory Therapy Program to obtain an Associate Degree. Adjusted my work hours at the Italian restaurant, where I managed shift preparations, including setup, serving, and bartending, as well as cleaning, following recipes, and securing the premises. EDUCATION
Final Touch
Meridian, MS 01/2015 – 2017
Cosmetology - Cosmetology
SKILLS
Communication Computer Knowledge Work Ethic Time Management Zoom Sales Leadership Outgoing personality Energetic personality