Versatile Call Centre & Customer Service Professional

Location:

Johannesburg, Gauteng, South Africa

Salary:

12000

Posted:

December 22, 2025

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Resume:

Bhekumuzi Bhekumuzi

Mokanyane

Preferred name Bhekumuzi

Primary number 067*******

Email *********************@*****.***

ID number 020**********

Location Mapetla, Soweto, Gauteng, 1818

SA Youth’s Assessments and Screeners

Problem-solving capability

Completed Nov 2025

About

Measures fluid intelligence, the ability to reason, adapt, and solve new problems independently of verbal skills, without relying on prior knowledge. Developed with a clinical psychologist, benchmarked against industry standards, and linked to real-world success.

Result

Solves practical problems using clear rules, tried methods, trial and error, and past knowledge, learning from mistakes to improve solutions.

Behavioural profile

Completed Nov 2025

About

Measures essential soft skills including grit, motivation, and a growth mindset. Developed with Oxford University and J-PAL. Results are validated against real hiring decisions, and indicate potential success in various roles. Result

Scored highest on behavioural activation. People with behavioural activation are able to activate a positive mindset which keeps them committed to the work they are doing. Experience

Customer service agent

Genpact

Mar 2025 - current

Team member

Kfc

Sep 2023 - current

Call centre agent

I Talk Financial Services

Jan 2021 - Dec 2021

Bhekumuzi Mokanyane, Primary number 067*******, WhatsApp number 067*******, Email address *********************@*****.*** This CV reflects information provided by the applicant on sayouth.mobi. Learn more at sayouth.co.za Page 1 of 2 Qualifications

High School / Secondary School

Mapetla High School

Grade 12/NQF Level 4

English - First additional language 50 - 59 %, IsiZulu - Additional language 60 - 69 %, Mathematical Literacy 40 - 49

Completed, Jan 2018 - Dec 2021

Contact this candidate