Multi-Role Customer Service & Security Professional
Resume:
Jayna Gathers
Irvington, NJ
************@******.***
Authorized to work in the US for any employer
Work Experience
Assistant Manager
DKT CREATIVE OCCASIONS - Newark, NJ
March 2013 to September 2022
Decorating and hosting events meet up with clients to discuss invoices handle the calls coming in and take payments
Customer Service Representative
Fujitsu - Pine Brook, NJ
February 2022 to July 2022
It was a temp job creating tickets for tech support respond to customer emails bedtime putting them to tech support
Security Officer
Allied Universal - Jersey City, NJ
November 2021 to January 2022
Chase bank corporate building security officer sing employees in make sure all badges scan Community Service Officer (CSO)
Irvington Police Department - Irvington, NJ
August 2019 to July 2020
Write tickets assist in police department with paper work taking civilians at the window and directing them to right department also supervised in library and called police when needed Field Supervisor
Allied Universal Security Services, Systems and So - East Orange, NJ March 2016 to July 2019
Sign guest in and out respond to emergency alarm supervise 6 employees Customer Service Representative
United Airlines - Newark, NJ
February 2017 to April 2019
Work with customers on a daily help with tickets luggage issues customers service issues Call Center Representative
Global Services Inc - San Antonio, TX
July 2016 to May 2018
Handle inbound and outbound calls that came into the center also handled emails from sponsors Security Officer
Securitas - Newark, NJ
June 2017 to August 2017
Education
High School Diploma in PERSONAL REFERNCES
Newark Colligate Academy
2014
Skills
• Aviation
• Security (5 years)
• Supervising Experience (4 years)
• Developmental disabilities experience
• Cold Calling
• Microsoft Word
Certifications and Licenses
Driver's License
Assessments
Verbal communication — Completed
January 2022
Speaking clearly, correctly, and concisely
Full results: Completed
Sales skills — Completed
January 2022
Influencing and negotiating with customers
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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