Service Advisor Candidate: Appliance Repair Expert
Resume:
JAMES TURNER
Brenham, TX ***** • 832-***-**** • **********@***.***
September 25, 2024
RE: Appliance Repair Technician
Dear Hiring Manager,
I am writing to express my keen interest in the Appliance Repair Technician position. With 3 years of experience in the field as an Appliance Repair Technician, I am excited about the opportunity to bring my expertise and skills to your company.
In my role as an Appliance Repair Technician, I have honed a diverse set of skills that I believe make me a strong candidate for this position. One such skill is Electrical Circuit Testing. Through hands-on experience and training, I have become proficient in diagnosing and troubleshooting electrical issues in various appliances. This skill is crucial in ensuring the safe and efficient functioning of appliances, a responsibility that I take very seriously.
Another skill I have developed is working with Sealed System Components. By working on various appliances with sealed systems, I have gained a deep understanding of how these components function and interact with other parts. This knowledge allows me to effectively repair and maintain appliances, ensuring their longevity and optimal performance.
Furthermore, I possess expertise in Brazing, acquired through practical application and continuous learning on the job. This skill enables me to perform sealed system repairs and replacements of components, contributing to the overall reliability and functionality of appliances.
In addition to my technical skills, I bring a set of strengths that I believe are essential for success in this role. My team-building abilities have been instrumental in collaborating with colleagues and delivering high-quality service to customers. I understand the importance of teamwork in a fast-paced environment and strive to foster a positive and efficient work atmosphere.
Moreover, my critical thinking skills have allowed me to assess complex repair situations and devise effective solutions in a timely manner. I have a strong track record of making sound decisions under pressure, ensuring that appliances are restored to working order efficiently and accurately.
I am confident that my combination of technical skills and personal strengths make me an asset to your company. I am eager to bring my expertise to your team and contribute to your continued success. I am available to start work after I serve my notice period at my current job giving them 2 weeks' notice. I expect this time will ensure a smooth transition from my current role to my desired role at your company.
At your convenience, please contact me, or email me. It would be an incredible opportunity for me to be considered for this role. I appreciate you for taking the time to review my resume.
I hope to discuss any details with you regarding my qualifications and salary requirements once we've had a chance to meet.
I thank you in advance for considering my resume. I look forward to the opportunity to discuss how my skills and experiences align with the needs of your organization. Please feel free to contact me at 832-***-**** or **********@***.*** to schedule a meeting.
Sincerely,
James Turner
JAMES TURNER
2060 MUSCADINE TRAIL
BRENHAM, TEXAS 77833
**********@***.***
Work experience
Appliance Repair Technician
Buddy’s Appliance Brenham 2021 - present
Received my training and certifications and have been working
as an appliance technician since September 2021. Diagnoses and repairs of home appliances.
Independent Arbitration & Inspection Consultant
Nationwide Arbitration & Inspection - Arizona to Mississippi 2015 to Present
Independent Certified Arson and Mechanical breakdown; and BBB Automotive Inspector, Certified Lemon Law Inspector, Certified damage and collision inspector/appraiser
Automotive Engineering Technology Instructor
Universal Technical Institute - Houston, TX -2016 to April 2018
AET instructor who is certified to teach every course offered in the Automotive mechanical field / theory and operations.
I conducted classroom lectures and written exams as well as led and supervised all lab hands on training.
General Manager/OWNER
Classic Car Care, Katy Tx. 2008 to 2013
Instrumental in increasing volume of store sales by over 200% over the last 8-year period.
Directly supervise all employees (2-5 Persons) concerning the assignment of repairs and tasks, sales and service for an 8 bay automotive repair facility.
Diagnose, create estimates, repair and complete accepted service on customer's vehicles.
Hire and train employees as needed, and encourage the education of employees for ASE certifications.
Support customer service relations using communication avenues: in-person, email and phone.
Work closely with numerous automotive vendors to negotiate store supply needs and maintain inventory orders.
Kept shop, equipment and grounds in excellent repair and condition.
General Manager
Stella Link Mobil - Houston, TX 2003 to 2004
Supervised and scheduled all employees for small auto repair, grocery, and fuel store.
Managed all vendor relations concerning shop inventory needs for fuel, supplies and foods.
Maintained bookkeeping for store spending and sales; as well as produced daily reports and bank deposits.
Service Manager
Pro Car Care - Houston, TX 1996 to 2003
Directly supervised all mechanical and technical employees and assigned repair schedules.
Oversaw all diagnostics of customer vehicles and created estimates for review concerning repairs needed.
Collaborated with automotive vendors, dealers and local businesses to competitively stock the shop supply needs and solicit corporate accounts for automotive maintenance and repairs.
Maintained open communication between the shop employees and owner to address changes in staff, policies or schedules.
Education
Same Day Appliance Repair Academy– Earned my Certification as an Appliance Repair Professional including Refrigeration Sealed Systems
Master Samurai Tech- Earned my certification in appliance repair technology with advanced refrigeration
High school diploma in General Studies
San Jacinto College - Deer Park, TX October 1974 to October 1978
Skills
APPLIANCE DIAGNOSIS AND REPAIRS 2+ YEARS
REFRIGERATION DIAGNOSIS AND REPAIRS 2+ YEARS
Sales 10+ YEARS
Auto estimating - 10+ years
ASE - 30+ years
Mechanical knowledge - 30+ years
Management - 20+ years
Automotive repair
AUTOMOTIVE MAINTENANCE - 30+ years
ADVANCED EMISSION REPAIR - 25+ years
DRIVEABILITY - 30+ years
Oil Change - 45+ years
Customer service
Automotive Diagnostics
Ase Certified - 40+ years
Auto body repair
Auto Technician - 40+ years
MAINTENANCE - 40+ years
BRAKES - 40+ years
Automotive Service - 40+ years
Suspension - 40+ years
AIR CONDITIONING - 10+ years
Service writing - 35+ years
Alignment
Auto Mechanic - 40+ years
Automotive Engineering
Transmissions
Electrical Experience
Welding
Vehicle Maintenance
Equipment Repair
Certifications and licenses
HVAC Technician Certification EPA Clean Air Section 608 (2024)
852C9E9AE16AA0E81
EPA 609 certification (2011) 58792
Certified Appliance repair Technician (2021)
Certified Advanced Appliance Repair Professional (2024)
Certified Refrigeration Sealed System Repair Technician (2024)
Valid Texas Driver's License
ASE Certified maintenance and light repairs
July 2016 to July 2026
ASE certified Master Collision Repair Technician
April 2011 to July 2026
ASE Certified Collision Repair Estimator
July 2010 to July 2026
ASE certified Automotive Service Consultant
July 2000 to July 2026
ASE Certified Master Automobile Technician.
April 1981 to July 2026
Assessments
High school classroom management - PROFICIENT
February 2020
Middle school classroom management - PROFICIENT
February 2020
Additional information
Current ASE Certifications valid through July 2026
Engine Repair
Automatic Transmission/Transaxle
Manual Drive Train & Axles
Suspension & Steering
Painting & Refinishing
Automotive Service Consultant
Automotive Advanced Engine Performance
Damage Analysis & Estimating
Brakes
Electrical/Electronic Systems
Heating and Air Conditioning
Engine Performance
Mechanical & Electrical Components
Exhaust Systems
Automotive maintenance and light repair
Computer Skills
All Data Certified
Identifix
Auto Boss (Point of Sale)
Windows
Internet Explorer
MS Word 2016
MS Outlook 2016
Online Parts/Dealers Search and Ordering Platforms
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