Senior QA Engineer with Agile & Cloud Skills

PROFILE

Tony Mendoza

*********@*****.***

Cell 626-***-****

Senior Software Quality Assurance Engineer with over 10 years software testing experience in agile work environment using a variety of devices, UI/UX QA, and test API, and firmware applications.

Enterprise-level experience working with SQL databases and AWS DynamoDB, performed data validation and back-end verification for large-scale applications. Exposed to integrated systems and cloud environments and able to handle complex software ecosystems and infrastructure components. Able to communicate testing outcomes clearly and ensure final approvals align with business requirements.

Well versed in Agile/Scrum environments and hold a Certified Scrum Master (CSM) certification. Able to manage QA documentation and testing progress using Jira and Confluence, ensuring traceability, collaboration, and structured reporting across the development lifecycle.

EDUCATION

DeVry University (ETAC of ABET accredited)

B.S Electronics Engineering

2009-2013

GPA: 3.71 Deans List

Certification

Certified Scrum Master

EXPERTISE

Communication

Strong Interpersonal skills

Team Work

Presentation skills

Technical Documentation

Team management

QA Technical Activities

iOS & Android mobile applications

Linux Bash Shell scripting

Black Box Testing

Alpha/Beta/UAT Testing

System Testing

Regression Testing

Acceptance Testing

Software

BDT

Figma

Jama

Jira

Jenkins

Postman

Python

Sketchup

SQL

TestRail

EXPERIENCE

Hygiene IQ, LLC Los Angeles, CA

QA Engineer Feb 2022 – Oct 2025

Software testing of mobile devices on iOS/Android OS and firmware for hubs and sensors. Test also included validating payment workflows, UI functionality, and overall user experience, ensuring the applications perform reliably across multiple devices and platforms. CI/CD in a 4-week release cycle. Applied hands-on, research-oriented testing approach focusing on UI/UX validation, data consistency, and usability. Created test plans, and product spec. Closely working with developers generating ideas and create mockups. Often researched on mobile app design to improve usability and functionality. Brainstormed ideas for mobile app and created mock up designs using Figma. Regularly collaborated with developers and designers to identify defects early, streamline testing coverage, and improve product quality through continuous feedback. Also conducted field research and was able to identify target customers. Troubleshooted devices and analyze log files to diagnose issues. Used Jira to document issues and create tasks. Used AWS DynamoDB, SQL and Postman to validate back-end data. Onsite customer visitations to ensure system is working properly. Written test cases in TestRail based on use cases. Lead beta testing to gather feedback. Mentored and supervised Junior QA.

Panasonic Avionics Lake Forest, CA

Test Engineer Jan 2020 – July 2020

May 2021 – Dec 2021

Software and system testing of In-flight Entertainment (IFE) functionality for existing IFE systems. Configured hardware and software for PAC IFE system. Conducted Acceptance test procedures created in Jama software. Analyzed root cause of any system anomalies/discrepancies in hardware and/or software by verifying logs in Linux OS. Created Automation test cases in Behavior Driven Testing with Linux scripts. Test and integrate development software for LRU hardware in IFE system. Responsible for the integration and maintenance of a test rack configuration with regards to the systems installation. Managed test and reports. Identified issues and documented description of findings and steps to reproduce issues using Synergy tracking tool. Ensured all testing is properly documented, reviewed, and submitted in Synergy.

Avatar Partners Huntington Beach, CA

Quality Assurance Engineer II April 2019 – Nov 2019

Tested, analyzed, and improved Augment Reality applications and solutions created from Unity. Worked with closely with developers and provided input on functional requirements of AR systems. Advised on Software design, improving test strategies, executing test cases/regression tests, developing test plans and procedures, reporting and managing defects, and delivering product release. Collaborated with remote software engineers and subcontractors to define software requirements. Led User Acceptance Testing (UAT) with US Navy, executed test procedures, and presented test results to both business and technical stakeholders. Participates in key technical designs and decisions related to the projects. Manage software defect database using bug tracking software.

Projects: SimplifyXR, Construction Demo, WODIN

Teradek Irvine, CA

Quality Assurance Engineer Dec 2016 – Nov 2018

Worked with developers testing encoder firmware. Verified the quality of encoded and decoded video via Blackbox testing. Used VLC to observe video while adjusting parameters such as bitrate and latency. Verified APIs, device Web Interface, and mobile device consistency, scripts, and verifying quality of stream transmitted. Variety of network protocols and stream protocols are used during testing. Extensive usage of Linux terminal to verify commands and capture logs. Perform long range testing on wireless systems in field to ensure the signal strength at different frequencies. Visitations to customer site to troubleshoot/ diagnose issues with transmitters and receivers. Created test plans, created and verified test cases. Logged and reported any issues into Jira bug tracking software. Participated in cinema and broadcasting trade show events to demonstrate and explain products.

Projects: Cube Encoders, VidiU Encoders, Bolt TX/RX

Kyocera Document Solutions Concord, CA

Quality Assurance Engineer I Jan 2014– July 2015

Tested device drivers for Kyocera multi-functional printers on QA Driver team. Ensured printer driver meets required specification. Troubleshoot and diagnose problems related to printer driver examining logs via Linux. Working closely with developers and testing device drivers verifying functionality, features, and GUI. Used manual test procedures for testing device drivers. Performed localization tests. Created and executed test cases based on product requirements and developer specification. Usage of Linux terminal to verify commands and logs. Reported, logged and tracked defects into database. Usage of Linux, Windows OS, and iOS/Android mobile applications. Presented project results to Kyocera offshore team in Japan.

Projects:

KMP (Kyocera Mobile Print)

Environment: iOS, Android

Functionality testing for mobile application

Linux Phase 2 Driver (Print Panel)

Environments: RedHat Enterprise 6.4, LinuxK12LTSP

PostScript code testing

Linux Terminal Server (Setup K12LTSP Environment)

Configure LTSP Server (CentOS) and Thin Client Deployment

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