Kathie Daves
Poplar Bluff, MO *****
**********@*****.***
Professional Summary
Account Manager with 20 years of experience supervising and tracking all financial transactions in account portfolios. Monitor, track and evaluate day-to-day activities. Develop and implement systems for collecting, analyzing, verifying and reporting information, working closely with the production and management teams.
Work Experience
September 2009 - September 2025
Dental Arts Group - Poplar Bluff, MO
Accounts Manager
Exceeded client expectations by delivering best-in-class service and providing proactive solutions.
Worked from the customer side of the business and took ownership of assigned accounts.
Met regularly with client representatives for status updates and addressed actual or potential problems.
Served as customer advocate, influencing product roadmaps to meet customers' priorities.
September 2009 - September 2025
Danny Bell Cancer Center - Poplar Bluff, MO
Patient Support Representative
Supported family members by providing information on patient status and location within the facility.
Managed and hosted Support Group.
Managed yearly Cancer Survivors Picnic, which consisted up maintaining a current mailing list, arranged donations from local businesses, arranged location, entertainment and door prizes for each survivor.
Education
June 1973
Hollywood High Los Angeles, CA, CA
High School Diploma
Skills
Personal patient interaction
Tracking and maintaining current accounts
Work well with front desk, doctors and assistants