Esthetician - Front Office & Client Relations Specialist
Resume:
Profile
*.***.*********@*****.***
Rd Apt 1111 Carrollton,
TX 75006
Esthetician
Collectiv Academy
Education
English
Spanish
Language
References
JESSICA L. RAMIREZ
2023
-
2023
LOSS MITIGATION
CCM AUTO FINANCE]
Initiate vehicle repossession assignments in line with company procedures and regulations.
Update call results documenting any relevant information. Manage and reconcile agent invoices for payment, ensuring accurate and timely processing.
2024
-
Current
TEXAS COLLISION CENTERS
Greet customers and assist with check-in/check-out processes Answer phones, schedule appointments, and direct calls to the appropriate departments
Communicate repair updates between technicians, estimators, and customers
Coordinate rental car pickups
Collect payments
Ensure front office cleanliness and supply inventory Support managers with administrative tasks and reporting Follow up with customers post-repair to ensure satisfaction To work for a company that values strong work ethic, diverse styles of management, and innovative ideas. Hardworking and dependable individual seeking an opportunity to apply strong effort and determination in a role that values dedication, consistency, and a positive attitude.
Work Experience
OFFICE COORDINATOR
2023
–
2024
ESTHETICIAN GRADUATE
COLLECTIV ACADEMY
Facial Treatments
Skin Analysis
Waxing & Hair Removal
Exfoliation Treatments
Acne Treatments
Makeup Application
Anti-Aging Treatments
Lash & Brow Services
Body Treatments
Product Recommendations
Sanitation & Hygiene
Client Consultations
AUTONOTE AUTO FINANCE
Maintain vendor relationships for shop.
Accountable for several key areas, including Service and Recon, Collections and Customer Service, along with Title and Impound Management.
Schedule DMV drop-offs for newly purchased vehicles, ensuring compliance with relevant regulations. Maintain shop vendor relationships
Handle collections and customer service
Manage insurance and CPI coverage
Arrange auction transport and title release
Supervise 4 recon techs and delegate tasks
CUSTOMER SERVICE REPRESENTATIVE
Jacob Ybarra
1827 Peters Colony
Carrollton, TX 75006
Kristal Torres
16149 Windhaven Pkwy Apt #140
Plano, TX 75093
2023
-
2020
High Diploma
Quanah High School
2002-2006
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