Travel Consultant & Itinerary Specialist

DW Danea Wright

Pleasantville, NJ, US, NJ ***** 1-609-***-****

**************@****.***

PROFESSIONAL

SUMMARY

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. Independent Travel Agent offering more than [Number] years of industry experience. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion.

SKILLS Company guidelines and

procedures

Administrative tasks

Travel insurance Overseas tours

Travel Arrangements Itineraries

Hotel Accommodations Itinerary Planning

WORK HISTORY TRAVEL AGENT 12/2023 to CURRENT

Forever Young Travel And Events Pleasantville, NJ Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.

Streamlined booking processes for improved efficiency and reduced wait times for customers.

Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.

Implemented a new customer relationship management system to better track client interactions and preferences, resulting in repeat bookings. SIGNING ARENT 04/2006 to CURRENT

Independant Contractor Pleasantville, NJ

Increased client satisfaction by providing accurate and timely notarial services.

Streamlined document signings for efficient completion of loan closings. Enhanced company reputation with professional demeanor and strict adherence to industry regulations.

Reduced errors in documentation by meticulously reviewing all paperwork prior to signing appointments.

Ensured compliance with state laws through ongoing education and training in notary procedures.

Expedited loan closing processes, coordinating schedules between clients, lenders, and title companies.

Minimized potential legal disputes by verifying the identities of all signing parties involved.

Assisted clients in understanding complex mortgage documents, guiding them through the signing process stepbystep.

CASHIER 04/2021 to 02/2024

Akhis Atlantic City, NJ

Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Streamlined checkout process for increased efficiency and reduced waiting times.

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

GAMING DEALER 03/2009 to 04/2015

Resorts Casino Atlantic City, NJ

Enhanced customer experience by providing friendly and efficient service during gaming sessions.

Ensured game integrity by vigilantly monitoring gameplay and identifying potential issues or discrepancies.

Maintained smooth operations by efficiently managing casino chips, cash transactions, and accurate recordkeeping.

Increased player satisfaction with timely resolution of disputes and clear communication of game rules.

Contributed to a welcoming atmosphere by greeting patrons and assisting them in finding suitable games.

Elevated overall gaming floor performance through effective collaboration with fellow dealers, supervisors, and support staff. Promoted responsible gambling practices by monitoring player behavior and addressing concerns as needed.

Assisted in maintaining a clean and organized gaming area, ensuring optimal conditions for players and staff alike.

Mastered various table games to provide patrons with diverse options for entertainment and engagement.

Demonstrated adaptability by quickly learning new games as they were introduced on the casino floor.

Improved overall efficiency with thorough knowledge of casino policies, procedures, and regulatory requirements.

Safeguarded casino assets through proper handling of currency exchanges and chip inventory control measures.

EDUCATION High School Diploma 06/1984

Pleasantville High School, Pleasantville, NJ

High School Diploma 06/1984

Atlantic County Vocational School, Mays Landing, NJ Fashion and Design

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