Quality Control & Customer care Specialist with 9+ Years Experience
Resume:
Jessica Gould
Pine mountain, Ga *****
*************@*****.***
Professional summary
Dependable line worker or quality control,machine operator ect. I am focused on maximum productivity and quality. Proficient at assessing parts and finished products for defects. Recognized for excellent attendance record and energetic attitude.Quality assurance professional with extensive experience in quality control processes and inspections. Proven track record of ensuring compliance with stringent standards and consistently improving product reliability. Known for strong team collaboration and flexibility, ensuring seamless adaptation to evolving project requirements. Hardworking assembly,manufacturing,production,machine operator offering 9+ years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products, and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Work history
March 2025 - September 2025
Hyundai powertrain - West point
Assembly Line Production Worker
Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
Contributed to overall team success by meeting daily production targets consistently.
Operated various tools and equipment proficiently for faster product assembly without compromising quality.
Conducted routine maintenance checks on equipment, ensuring proper functionality at all times.
September 2024 - February 2025
Fila of chicken - Forrest park, Ga
Food Packer
Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
Wrapped and packed perishable food in boxes based on quality and quantity.
Proved successful working within tight deadlines and a fast-paced environment.
Checked food goods for quality to remove unwanted items and pack fresh goods.
Loaded and unloaded pallets of food to receive and ship deliveries.
September 2021 - September 2023
Mando - Hoganville,Ga
Team Leader
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assisted in recruitment to build team of top performers.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
September 2018 - September 2021
Sewon america - Lagrange,Ga
Forklift Operator
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
September 2015 - September 2018
BWAY Corporation dba Mauser Packaging Solutions - Lagrange,Ga
Inspector in Quality Assurance and Quality Control
Accomplishments
I accomplished going from working as a team member to being a team leader.
Additional information
Im a fast pace worker.I learn quickly and do any job efficiently and in a timley manner.
Skills
Quality inspections
Hand and power tools
Project Management
Assembly and production
Performance improvement
Supply chain distribution
Manufacturing
Specialize in automotive
Sampling procedures
Non-destructive testing
Blueprint understanding
Database Management
Production methods
Inspection protocols
Employee supervision
Production expertise
Education
May 2005
Central high Phoenix city, Al
Diploma General Education
I graduated with honors with a 3.0 average i studied general education
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